Tidebuy
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Tidebuy Reviews Summary
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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Here the jewellery owns all varieties including kinds of colors and styles. Though they are not so expensive, they look very beautiful. I love items that I bought. LOVE MUCH!
I came to tidebuy causr my best friend recommended it to me. I had bought a dress before with good quality. I was satisfied with that shopping. Then I bought a dress for my friend for her birthday. She was surprised and we will come here again.
BEWARE! DON'T PURCHASE A THING FROM THIS COMPANY! There returm policy while printed on each dress' webpage is not really the policy they are crazy and give you the big run around in trying to return items never worn just don't fit. They want you to measure each dress in all these weird places and take a video of you measuring it and pictures. They want you to do quality control that should have been done before they shipped it to you. They continue to send you email that doesn't make any sense and talk to you like they have the right to demand anything.
Worst customer service ever!
Great service again from tidebuy. Lovely staff member offering assistance in store and helping by ringing round other stores and reserving shoes for my sister. Follow up phone calls were all to helpful staff. We have had a similar experience before when we had a problem with a coat and needed to exchange for a certain size. Keep up the good work!
The dress was nice but the tidebuy choose the wrong size that I can't wear and the customer service team help me to exchange high efficiently and send me a new with right size one. Thanks!
I bought a dress in red but when I ordered my sister sait the color red may looked different from the picture. I wait for the dress with worries and some hopes then it was arrived in 2 days.It was so nice like the picture and the color was right.So well did!
Total GARBAGE! Whatever you do STAY AWAY from this website!
Their return policy is a total lie and they REFUSE to give you a return address unless you agree to have "part" of your refund for items that doesn't fit or color doesn't match which was notified within the "so called return policy" and items are in mint condition, never been worn or used, still in their original package.
And PLEEEAASSSSE Tidebuy agent, don't bother commenting on this review because you already used all your lame excuses in the 20 emails that you sended me.
Have a great day all readers, just make sure to STAY AWAY from tidebuy.com
Dear Jade:
I'm so sorry that you were so dissatisfied with this shopping. But could you tell me your order number so that we can communicated with our sales colleagues to ensure your equities. Please believe us that we will solve your problems soon. Please write to me here:[email protected].
I'm looking forward to your reply sincerely. May you have a nice day!
Tidebuy
I'm so glad that i ordered this dress. It's verry well made and it almost fit perfectly! I need to change a little, but i am still super happy about this dress. It's not too expensive and it came on time. Good!
I was very anxious about purchasing my dress online from china bit i did it anyway. It arrived a few weeks later and it fit me perfectly. It looked great on and the color was lovely. I am very pleased with my purchase with a great price.
The things I received were exactly like in the pictures, they fitted me perfectly, and the time for delivery was shorter than I had expected. One little thing they can improve is the information on item availability.
No matter how the dress I ordered was, the service was so good. I wanna get a refund, though the process was a little complex, the service team keep good contacts with me. I hadn't shopping here this time, but I'll come again to choose a nice one.
I've bought my wedding pumps here and they were great and they were packaged well and delivered promptly. A good shopping!
I like the dress so much personally. Surprisingly my mum spoke highly of my this online shopping.So wonderful!
I love shopping from here but this time my shopping's delivery time was later. Totally, the dress is nice as before.
My first time to purchase in this site and thought it's even better than ebay. Offer of free shipping when you purchase a certain amount actually don't exist since I was charged a huge amount, not including taxes imposed on products. All the clothes I purchased are way too different from description and made with very cheap materials. The pictures show that it's really nice and fashionable but it doesn't look like it upfront. Fit are terrible and overall a disappointment. I wasted more than $200 for this and will just dispose all of it. Will never recommend to anyone and will not buy anything from this site any more.
Dear my friend:
I'm so sorry to reply to you with messages because we can't reply directly on sitejabber temporarily and could you tell me your order number so that we can help you to check.And we provide refund&return policies，you can refer to the belowing link:
http://help.tidebuy.com/Returning-For-Replacement-or-Refund-160.html#detail1
If you have any questions, please write to me here:[email protected].
Thanks&Best regards
Tidebuy
Horrible site ran by horrible people. They WILL NOT GIVE YOU A RETURN ADDRESS. Cheaply made in a sweat shop. Shame on you tide buy for taking peoples hard earned money
Dear my friend:
I'm so sorry that causing such troublings in this shopping with us. But could you tell me your order number so that we can help you to check.And we provide refund&return policies，if you want to return, you can refer to the belowing link:
http://help.tidebuy.com/Returning-For-Replacement-or-Refund-160.html#detail1
If you have any questions, please write to me here:[email protected].
Thanks&Best regards
Tidebuy
The style of the dress looks great with the dazzling accessories and shining look which makes it very trendy. I think it will give me a wonderful appearance.
I like the style of dress that gave me a nice feeling. Wonderful!
Hi guys, how could i say? I feel the my experience is terrible, that dress is not my style. Please do remeber this!
Dear my friend:
I'm sorry to reply to you late. But could you tell me your order number so that I can help you to solve your problem soon with my workmates.And we have the refund policies, you can refer to the belowing link:
http://help.tidebuy.com/Returning-For-Replacement-or-Refund-160.html#detail1
If you have any questions, please write to here:[email protected].
Thanks&Best regards!
Tidebuy
My sister enjoyed the dress so much. That's enough.
From the business
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear my friend:
I'm so sorry that you have such problems in this shopping but could you tell me your order number so that I can help you to check more details about this shopping.We'll try our best to help you clear all these unpleasures.As for the measuring pictures, we just want to learn more that why and where the thing doesn't fit you so that we can choose a better one for you when you have this demand.
If you have any questions, please write to me here:[email protected] so that I can reply to you very soon!
Thanks&Best regards!
Tidebuy