Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Beautifull dress, great quality, excellent service. I enjoyed wearing this dress. I'm happy for buying it. Very recomended.
My dress is beautiful everything I wanted. The material is perfect as well. They are professional and their work is stunning.So good!
Absolutely beautiful. It fits so well and it's very flattering to curvier ladies! Exactly as described, beautifully made and excellent quality. I couldn't ask for more and really love it
It's my first time to wear pumps and really love the ankle strap high heel shoes, really fashionable. Loving so much.
I have ordered items from this site three times. I ordered a dress this time. The customer service team has a wonderful service and a pleasure to deal with. The quality of dress was so praised!
I bought this wonderful and fashionable dress for my daugther for her wedding. She is really surprised and loved it so much and it fits her body perfectly. Highly, I would recommend this product for all. Good and excellent quality
A unique design and the length of the floor until I really elegant gorgeous. Varying the wedding dress of this at the price of this, and did not think really. Really thank you very much! Now i'm looking forward to the big day's coming.
Love them! Exactly the same as the picture! Did however get a bit misshapen round the ankle from poor packaging but they are absolutely gorgeous!
This dress is so pretty. Looks exactly like the picture. The material is a little thinner others are great.
Nice quality, nice service and nice shipping! It fits me so perfectly. I looks slim when I wear it! Definitely will come again!
So luckily that I bought such a gorgeous dress. I feel so great when wearing it. The material was good. Superlove!
My dress arrived early this week and it's beautiful! It has a bust strap in the back which I didn't know, and I'm really happy it's there. I'm really pleased. It finished earlier than expected and gave away earrings, so pretty!
I ordered a wedding dress from your company. It arrived today. When i tried the dress on, It fit me perfectly! I'd just like to say thanks for giving me the pleasure of doing business with you! The dress is gorgeous!
My dress arrived today and its perfect, I dont even need to get it tailored, it fits perfect. They service team replied to all my questions promptly. Good!
Ordered dress for wedding coming up. Dress was white in picture. Really quick delivery and dress was perfect when arrived. Size was also perfect and it fitted me so well!
Great value for your money and the assurance that you get exactly. Could not be happier with the quality and the look of the dress.It is Gorgeous! Can not wait to wear it! My new favorite store!
The price of the dress was great, the dress is just beautiful and I'm just so very happy with the over all performance.
It looks as same as the pictures and quality is good, but shipping takes more time.The dress was full of Chinese cultural feelings.
This dress is so great, the design was fantastic and details were surprising.The embellishment is beautiful and shining. I like it so much and can't wait to dress it.
I recently ordered my daughter's prom gown and just received it. We are very pleased with the beautiful quality.My daughter is very happy!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.

