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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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Quite good, especially the quality. Clothes feels so soft and warm.The service team was very nice. Sure to come again in the future.
I have never ordered online and I am very happy with the dress that I have received. But it is just a little too long for me but all nice. Thank you again for the fantastic service.
So nice and graceful my dress.The quality of the dress is great. I am very happy with the dress and service.
This dress is so wonderful. It arrived as beautiful as the picture showed and I am very glad I got married with it.It just fit me with an elegant look. Very nice!
This dress has came just one week before expected day. It is very beautiful and amazing wedding dress. Very good quality, very very very very beautiful. It looks better in reality than at the picture. I have just bought them because the price was much lower than a real bridal store, but when I opened the box I was suprised so much. So grateful with Tidebuy. Thank you!
There are unlimited choices, but this is a light weight fabric that appears bright and cheerful making your presence felt everywhere. This one side wide sleeve enhances your look.
Well packaged, great price and quality, especially the look was so brilliant, so nice!
The DHL is so quick. Love this short sleeve dress and bought online. There are so many details that I like about it! It's so sweet, and it will go perfect with other colors! It is great for me.
It is a lovely short sleeve dress! The polka dots design on the dress is a perfect point. It's round neckline makes it look so sweet. Love it so such. Light yellow color and high quality fabric, it is so pretty. But the delivery time was a little longer.
I am so delight to have this short day dress as it is perfect to my size and in terms of quality it is better than what I have expected. It is looking just awesome.
This dress is beautiful and also I feel comfortable when I wear it. So, I can feel comfortable throughout this summer season. The pattern is elegant too.
Thank you for my beautiful dress it fits perfect better than any Ball gown I have brought before. The material is fantastic and the colour is amazing. I'm having great fun buying shoes and handbag to go with it. Thank you so much!
This dress was amazing so happy I bought it. The only thing for me was that the size was a little bigger than usual.So happy with this dress. I can't wait until I get to share with all of my family.
I ordered a custom-made size and I was nervous about how it would fit me. It was beautiful. It fit me perfectly and I was so pleased with how well-made it was. It was worth every penny and more! Perfect!
The dress is very well done, with an attractive design and full of femininity, exquisitely elegant and offers maximum comfort in any movement. During the dance, I feel very well and I was very alluring! Thanks verrrry much!
This is the 2ND dress that I have ordered from here, and they are all amazing. I am ready to go to my friend's big day!
Received my dress and I love it! It fits perfect and is the perfect length too! Exactly as pictured and excellent quality. It took less time to receive than I expected. Very happy!
Beautiful dresses. Gorgeous colours and amazingly soft. All my bridesmaids are excited to wear them on the big day and would continue to wear them for other future functions. I may have even converted my sister who hates dresses! :) Thanks so much
So wonderful shopping experience.The team was so patient and the sandals I bought were beautiful!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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