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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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OMG i order a week ago but i scared i can't wait to see ma coat
I ordered this dress for my little sister to wear at my wedding. This dress is beautiful and the quality is wonderful. It is so much more than I expected. Thank you so much!
I bought this dress for my wedding and I was very surprised about the quality and this amazing dress, everything was perfect and everyone were surprised to see how it was beautiful.
A big surprise for me. Actually, I don't know it and it was bought by friend and we had not seen for one year.So grateful.The dress was the one that I had never tried on and so wonderful it was. Thanks, my dear, Jodie!
The dress's color was so bright and I had never worn this color clothes before. But this trial, I will try more diferent colors and styles!
This dress has good quality, it is also very comfortable to wear. I can wear it with many different overcoat. Very versatile! And the price was affordable.
I was so impressed when this dress came. Was made from amazing materials and the colour was unique. Thank you tidebuy to let me meet such a nice dress. Have already worn that dress and it looks still new!
This dress is so amazing and have such good quality for price. A little longer than i thought but it is perfect for me still. Just what i wanted so happy thank you so much!
I just received my dress and I am very happy with the quality of the dress.The dress was a perfect fit and the colour that I ordered was perfect It is just as the picture and it came on time. Thank you!
The dress fits perfectly.The dress is beautiful and feels graceful on.The colour is exactly as it looked online. I am really pleased with the dress and would happily order another.
Looks great on me and and the color is just perfect color and look.The pearls are so shining and beautiful.In all, this dress is a good deal.
This is a high quality dress, delivery on time.The style was so surprising and love it so much!
We have already recieved your nice products. We are very satisfied with the products, and they seem to be in good quality and beautifully made. Thanks so much!
I Just received the dress and it fits perfectly. Love it just one complaint i had a jacket ordered with it which they had some confusion but didn't get back to me till i called to enquire on what's happening. Otherwise the finished product is mindblowing.
Love the style and the fabric! It's wonderful and very pretty!
The dress is stunning on my grandaughter, it is going to make the wedding more special, the service from yourself from start to finish was all in the time scale we expected yours sincerely.
I bought this dress for my prom 2013. This dress was absolutely beautiful! I was nervous at first but when I tried it on it was perfect! I will definitely be ordering from here again and you gotta try this dress!
Wore this one for work felt really classy. Nice material and comfortable all day. For the price this dress was really worthy to buy for me.
Dress was perfect! May need a little alteration but nothing too big! Very nice material and shipping was definitely faster than expected! Much satisfied!
I received my wedding dress and it was so beautiful! I have to admit, I was so nervous buying without trying it on and the price is reasonable.So nice!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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