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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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As always i am busy to go to malls for buying new clothes. I am looking for some online store that has all i need. Good thing is i found tidebuy. I tried to order on this store and it was good. Fast service and good communication with their costumers.
The initial online chat was very helpful and I was advised to purchase a size smaller than I would have done, advise which turned out to be excellent. And the delivery was so fast just in 3 days.So perfect!
Together with my sis, we tried to order some heels here at tidebuy. Ohhh, we really love it. What we saw is what we really got! I think this is a reliable online shopping site. I'm sure that we will order more here. Nice design in the heels. And by the way good service. I suggest this store to you guys :) :) love love love.
I recently purchased two dresses for me and my daughter. I was not disappointed with their service. It was fast and quick. I love the design of the dresses that I've ordered here. I recommend this online store guys. Surely you will get the best.
I love my dress and it is exactly as the photo you display on the site. I tried it on and got really emotional being so pleased. Thank you for all your service and i will wear it on my big day!
I am pleased with the customer service - thank you!- which promptly answer to my complaint and proceeded with an investigation. Despite of not accepting the return of the dress, they gave me a voucher to use for any further purchase from this site. Thanks a lot
The dress id beautiful and looks great when wearing it! The quality is great and it fits just right.The style made people look thinner, so good!
The dress is so beautiful and elegant. This fashionable one shoulder neckline dress has designed with a hemline of floor length. It has an embellishment of sequins and beading on the top. It gives me a stylish and chic look. It is fully lined and has a built in bra,which is comfortable. This dress is specially designed with a natural waist and a concealed zipper on the back.
I was hesitant to buy this dress online because I worry a lot. I took my measurements, and I matched them up with the size. I got my order pretty fast. Everything is perfect. Thank you so much!
Chocolate brown is a neutral color with a sense of cordial feeling. The drape material is soft and comfortable. The halter design not only perfectly displays the sexy clavicle of the female, but also plays a role in lengthening the neck line. This dress highlight women' S curve perfectly.It can show my slim figure perfectly. The quality of the dress is the most important thing that I am satisfied.
I received my dress in time for my wedding and enough time to make alterations. I love them dress! Them only thing that was a problem was their was a small spot on it, luckily it's not noticeable. Would definitely come here again to choose others!
It's a wonderful dress to fit, very classy and cute! I would recommend for anyone to order this dress from tidebuy. I can't wait to wear it on my special day and for the love of my life to see me wearing it! Thank you so much!
I think cute as cheaply, that it was good. I full of very attractive design of the dress is special. It is the perfect size also perfect. I ordered a dress for the first time, but it was a very nice dress as image. So beautiful dress from entering the hand at this price was good!
I was very happy with my purchase. Lovely dress my daughter loves it and she looks beautifull thank you so much. I have never used this site before but i think i will come more then.
I can't even find words to describe how happy I am with my such a beautiful wedding dress! The dress is so gorgeous and well made, the fabric is great. LOVE IT SO MUCH!
So stunning and exactly as the picture. The quality of workmanship was exquisite. Communication with the sales team was fast.The key is that when wearing it, so nice!
So satisfied w/my dress! I was skeptical about ordering online but im sure glad i did. It fit perfect. I customized my measurements and it fit perfect!
Thank you so much! Everything i'd ordered arrived on time and it's beautiful, more beautiful than pictures and everything is BEAUTIFUL! And it fits perfectly. I love it!
This is a beautifully made dress and I feel like a compleat princess in it, will be perfect for the occasion I'm wearing it for. Thank you very much!
I bought this dress with worries and when I received the wedding dress, really amazing and the style was so wonderful!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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