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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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Just received my order I'm happy with the look but the smell is unbearable like a gas oil smell so strong it takes me washing my hands up to 4 times to get rid of it, I've washed my sweater 4 times and by itself it still smells! I can't wear the sweater or the dress if I can't get that smell off! Why does it smell so strongly? :/ the smell gives me a headache ugh
This site proposed a blogger collaboration to me. It was a really big waste of my time. Didn't do what they promised. Don't send out orders, just say "be patient" for 2 mouths, and then just lie in the end. A really bad experience. Really bad service. If the do this with bloggers, I wonder how they treat customers. Don't recommend this site to nobody, saying this as an experienced fashion blogger.
Dear Oksana G:
I’m so sorry for your displeasure and you are not satisfied with our service.
Can you tell me your ordered number, let me help you check more information and i can help you ask our customer service to respond your problem asap. Besides, our customer service maybe send to the message about the reviews, please wait and check.
If you have any questions, please write to me here:[email protected]
Thanks&Best regards!
Tidebuy
The worst quality, even for the price... The packet arrives 15 days later, have to pay €18, the colors aren't the same, the seams and cuts like all the Chinese cheap clothes :( :( never again! Don't spend your money here
Dear my friend:
I'm so sorry that you had such feelings about our shopping and you thought the color was different from the picture, so could you please provide us with some pictures and your order number to [email protected] so that we can help you to solve the problems soon.
May you have a nice day!
Tidebuy
I know tidebuy from a website blog and the pictures were so wonderful so I bought a dress just the one. But the dress's color was a little different when i received it.The quality was so good except the color.
All the positive 4 & 5 star reviews are so obviously written by the tidebuy staff, they are are in the same writing style & the language is identical to that on the website. I'd say any company posting their own over the top positive reviews is not one to be trusted! I used another website that I realised did exactly the same thing once so I'm aware of this scam, be wary.
Dear Beth:
Our company sold all kinds of dressses and we have majority of customers. Then our comments are written by our customers who bought items in our shop. You can come to choose one item for you and I think you'll enjoy our items.If you have any problems, please write to me here:[email protected] and we'll try our best to help you solve the problems.
May you have a nice day!
Tidebuy
Next Friday is my youngest daughter whom 12th birthday, I Wanna give her a cute gift, finally I find the Cute flowers Design Student's Watch Girl's Bracelet, it looks like so beautiful and cute, I think she must satisfied with the Retro Trend Bracelet, because she loves the vintage goods. HAPPY BIRTHDAY TO HER!
The short length and extraordinary lace design of this sexy dress added glamour to me. I like the eye catchy black color of this sexy dress which exactly matched my personality when I wear it.And the shipping was free!
The attractive sweater dress is extremely beautiful and fascinating. I love the pink color which makes me go completely crazy for the dress. The short dress is lovely and gives me a complete beautiful look.So wonderful.
The dress fits really well except for being a little long. When I first took it out of the packaging I thought it was going to be too big, but it ended up being perfect. My only complaint is the shipping time was a little longer.
0 stars. DO NOT order from tidebuybridal. They are a second hand shop. I paid $223 for a used, defective (wrong size) Prom Dress for my daughter. After weeks of emailing them and sending pictures of the trash they sent me, they told me to ship it back (extra $30 - It's in China) and they would refund me. Well, they won't give me my money back, I am in the process of filing a complaint with the Federal Trade Commission. They need to be shut down. Do not do business with these SCAM artists. People in China don't do business like the Americans. They are cheaters and liars AND thieves. Can't wait till they are shut down.
The dress is made of a material very pleasant to the touch, which offers unique sensations of tenderness and a pleasure when you dress. Neckline that highlights a very pleasant way pipettes, small inlay and strap that surrounds the middle, giving it unmatched brilliance makes this dress one of the most amazing feelings.
The dress fitted me so well and I never thought that I can be more good-looking when wearing dresses. A nice experience. Thanks to the servers in tidebuy!
I received the dress yesterday. When I saw the dress at the first time, the dress is beautiful and the details are really good. I bought the dress for my formal party. It is perfect! Thank you. I will posting the picture of dress after the party.
These boots are lighter in weight and I felt highly relaxed and comforting the whole day. I wore them all day at work as well as for shopping and felt at ease. Good!
As an online shopper, i am always looking for a reliable store. Like this one, it is a good store, i received the item that i ordered with in 2 weeks. Not bad. Must recommend it to other friends and relatives of mine.
Tidebuy is an excellent online store. I ordered some shirts for my daughter and it was nice. The price is reasonable and low cost for nice designs. I think those reviews which are negative is not true. I endorse to you guys this store. Have fun!
My friend had bought here and I think her dress was nice.So I came here to choose a dress for myself. Nice as the website showed and the service was so good! Thanks a lot!
I found the dress on their website that was included in the best sellings.The price was ok and I received the dress within 17 days. For me, it was fast and the dress looked nice as the picture showed. A good choice to buy here!
Really a so lovely dress. The dress is good in quality and cheap in price. Then, the style is really fashionable, especially the tiered is very nice. In all, I like the dress so so much!
Yeah, i just received the item I ordered here from tidebuy. Nice design and fancy style. I hope that i can order more from here. Love this online site, i recommend it to you all.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


Dear my friend Amber:
I'm so sorry that you have such problems in this shopping but could you tell me your order number so that I can help you to solve your problems soon.We'll try our best to help you clear all these unpleasures.
If you have any questions, please write to me here:[email protected] so that I can reply to you soon!
Thanks&Best regards!
Tidebuy