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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

Illinois
1 review
11 helpful votes
Follow Amber L.
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Just received my order I'm happy with the look but the smell is unbearable like a gas oil smell so strong it takes me washing my hands up to 4 times to get rid of it, I've washed my sweater 4 times and by itself it still smells! I can't wear the sweater or the dress if I can't get that smell off! Why does it smell so strongly? :/ the smell gives me a headache ugh

Date of experience: September 30, 2014
tidebuy t. — Tidebuy Rep
over a year old

Dear my friend Amber:
I'm so sorry that you have such problems in this shopping but could you tell me your order number so that I can help you to solve your problems soon.We'll try our best to help you clear all these unpleasures.
If you have any questions, please write to me here:[email protected] so that I can reply to you soon!
Thanks&Best regards!
Tidebuy

Estonia
2 reviews
9 helpful votes
Follow Oksana G.
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This site proposed a blogger collaboration to me. It was a really big waste of my time. Didn't do what they promised. Don't send out orders, just say "be patient" for 2 mouths, and then just lie in the end. A really bad experience. Really bad service. If the do this with bloggers, I wonder how they treat customers. Don't recommend this site to nobody, saying this as an experienced fashion blogger.

Date of experience: September 25, 2014
tidebuy t. — Tidebuy Rep
over a year old

Dear Oksana G:
I’m so sorry for your displeasure and you are not satisfied with our service.
Can you tell me your ordered number, let me help you check more information and i can help you ask our customer service to respond your problem asap. Besides, our customer service maybe send to the message about the reviews, please wait and check.
If you have any questions, please write to me here:[email protected]
Thanks&Best regards!
Tidebuy

Italy
1 review
13 helpful votes
Follow Vega N.
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The worst quality, even for the price... The packet arrives 15 days later, have to pay €18, the colors aren't the same, the seams and cuts like all the Chinese cheap clothes :( :( never again! Don't spend your money here

Date of experience: September 23, 2014
tidebuy t. — Tidebuy Rep
over a year old

Dear my friend:
I'm so sorry that you had such feelings about our shopping and you thought the color was different from the picture, so could you please provide us with some pictures and your order number to [email protected] so that we can help you to solve the problems soon.
May you have a nice day!
Tidebuy

New Zealand
1 review
23 helpful votes
Follow Antonia W.
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I know tidebuy from a website blog and the pictures were so wonderful so I bought a dress just the one. But the dress's color was a little different when i received it.The quality was so good except the color.

Date of experience: September 22, 2014
GB
1 review
12 helpful votes
Follow Beth A.
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All the positive 4 & 5 star reviews are so obviously written by the tidebuy staff, they are are in the same writing style & the language is identical to that on the website. I'd say any company posting their own over the top positive reviews is not one to be trusted! I used another website that I realised did exactly the same thing once so I'm aware of this scam, be wary.

Date of experience: September 20, 2014
tidebuy t. — Tidebuy Rep
over a year old

Dear Beth:
Our company sold all kinds of dressses and we have majority of customers. Then our comments are written by our customers who bought items in our shop. You can come to choose one item for you and I think you'll enjoy our items.If you have any problems, please write to me here:[email protected] and we'll try our best to help you solve the problems.
May you have a nice day!
Tidebuy

RU
1 review
8 helpful votes
Follow Sylwia G.
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Next Friday is my youngest daughter whom 12th birthday, I Wanna give her a cute gift, finally I find the Cute flowers Design Student's Watch Girl's Bracelet, it looks like so beautiful and cute, I think she must satisfied with the Retro Trend Bracelet, because she loves the vintage goods. HAPPY BIRTHDAY TO HER!

Date of experience: September 19, 2014
Canada
1 review
8 helpful votes
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The short length and extraordinary lace design of this sexy dress added glamour to me. I like the eye catchy black color of this sexy dress which exactly matched my personality when I wear it.And the shipping was free!

Date of experience: September 19, 2014
France
1 review
19 helpful votes
Follow Joanne M.
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The attractive sweater dress is extremely beautiful and fascinating. I love the pink color which makes me go completely crazy for the dress. The short dress is lovely and gives me a complete beautiful look.So wonderful.

Date of experience: September 16, 2014
NL
1 review
2 helpful votes
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The dress fits really well except for being a little long. When I first took it out of the packaging I thought it was going to be too big, but it ended up being perfect. My only complaint is the shipping time was a little longer.

Date of experience: September 15, 2014
Colorado
2 reviews
13 helpful votes
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0 stars
September 14, 2014

0 stars. DO NOT order from tidebuybridal. They are a second hand shop. I paid $223 for a used, defective (wrong size) Prom Dress for my daughter. After weeks of emailing them and sending pictures of the trash they sent me, they told me to ship it back (extra $30 - It's in China) and they would refund me. Well, they won't give me my money back, I am in the process of filing a complaint with the Federal Trade Commission. They need to be shut down. Do not do business with these SCAM artists. People in China don't do business like the Americans. They are cheaters and liars AND thieves. Can't wait till they are shut down.

Date of experience: September 14, 2014
Singapore
1 review
1 helpful vote
Follow Winni V.
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The dress is made of a material very pleasant to the touch, which offers unique sensations of tenderness and a pleasure when you dress. Neckline that highlights a very pleasant way pipettes, small inlay and strap that surrounds the middle, giving it unmatched brilliance makes this dress one of the most amazing feelings.

Date of experience: September 12, 2014
Austria
1 review
1 helpful vote
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The dress fitted me so well and I never thought that I can be more good-looking when wearing dresses. A nice experience. Thanks to the servers in tidebuy!

Date of experience: September 12, 2014
Hungary
1 review
1 helpful vote
Follow Victoria L.
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I received the dress yesterday
September 12, 2014

I received the dress yesterday. When I saw the dress at the first time, the dress is beautiful and the details are really good. I bought the dress for my formal party. It is perfect! Thank you. I will posting the picture of dress after the party.

Date of experience: September 11, 2014
Turkiye
1 review
0 helpful votes
Follow Ella M.
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These boots are lighter in weight and I felt highly relaxed and comforting the whole day. I wore them all day at work as well as for shopping and felt at ease. Good!

Date of experience: September 10, 2014
Canada
1 review
1 helpful vote
Follow Alyssa E.
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As an online shopper, i am always looking for a reliable store. Like this one, it is a good store, i received the item that i ordered with in 2 weeks. Not bad. Must recommend it to other friends and relatives of mine.

Date of experience: September 10, 2014
Philippines
1 review
1 helpful vote
Follow El B.
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Tidebuy is an excellent online store
September 10, 2014

Tidebuy is an excellent online store. I ordered some shirts for my daughter and it was nice. The price is reasonable and low cost for nice designs. I think those reviews which are negative is not true. I endorse to you guys this store. Have fun!

Date of experience: September 10, 2014
Poland
1 review
0 helpful votes
Follow Faithe L.
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My friend had bought here and I think her dress was nice.So I came here to choose a dress for myself. Nice as the website showed and the service was so good! Thanks a lot!

Date of experience: September 10, 2014
VE
1 review
1 helpful vote
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I found the dress on their website that was included in the best sellings.The price was ok and I received the dress within 17 days. For me, it was fast and the dress looked nice as the picture showed. A good choice to buy here!

Date of experience: September 10, 2014
France
1 review
0 helpful votes
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Really a so lovely dress
September 10, 2014

Really a so lovely dress. The dress is good in quality and cheap in price. Then, the style is really fashionable, especially the tiered is very nice. In all, I like the dress so so much!

Date of experience: September 10, 2014
Philippines
1 review
0 helpful votes
Follow Jechris a.
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Yeah, i just received the item I ordered here from tidebuy. Nice design and fancy style. I hope that i can order more from here. Love this online site, i recommend it to you all.

Date of experience: September 9, 2014

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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