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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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I haven't yet recieved the dress but I feel very satisfied knowing that I am buying an authentic dress for a special event. I found the helpline staff were very attentive to my enquiries about dress lengths and within a few hours I had managed to make the right choice. It has taken me weeks of trying on dresses and research and I hadn't yet settled on the right dress but with tidebuy I could have chosen 5 dresses and been equally satisfied, I can't wait for the parcel to arrive now.
Extremely easy site to order from and they also accept payment via paypal which makes it very secure. I placed my order on a monday evening arrived the following wednesday morning! Great quality for the afordable price. Really helped with a last minute school fancy dress problem.
Waw! What an amazing way. I've got my perfect shoes from tidebuy with a reasonable price after many days of seraching.
This was my first time buying from this site and I just have to say that it was wonderful. The dress is gorgeous and I would definitely recommend to my friends. Wearing it feel really so beautiful! L
I love this site they have such excellent outfits. I have never had a
Problem with their costume store service. They are enjoyable and very
Helpful. I liked their turtle throat whole body matches which I still own,
And I wish they still taken now. I liked their france whole body matches
That look so excellent with dress trousers. They should improve on their
Delivery
Ordered four bridesmaids dresses one of which was custom size, customer
Services contacted us to double check size as it was a very small dress
Which was good. Dresses arrived on time in wonderful condition, even better
Than expected. Well recommended, excellent product and service.
I order plenty of items from tidebuy online as often as I can (when I have enough money). I try my hardest to stay away from the mall so online shopping has become the best thing for me.
Number one: tidebuy is completely cheap. Dear God. Seriously, since when is a piece of lace sown together considered an item that should be $20? A little ridiculous, but I still love the products.
The website is user friendly. Easy to navigate and easy to order. Shipping is a little costly, but decent. They usually deliver my orders within the first work week so that's good. Overall, good site.
First of all I am VERY careful when it comes to shopping online especially when the web based is overseas or unknown. But with tidebuy the thoughts of being scammed is gone. Whew! I ordered two items from tidebuy and it came in the mail within 5 days. I live in the US and they shipped it from China so it is a super fast delivery! However, one item wasn't turned out as I expected and I have been corresponding with tidebuy regarding the item and to have it exchanged with something else. Their customer service is excellent! Oh did I mention how fast their website is? Superb! So ease your mind from being afraid of being scammed. Tidebuy is 100% safe! Hope this helps!
I ordered a pink color coat, I ordered a medium size one, but the size is extremely small. I would like the tidebuy ppl to respond on this. I'm extremely disappointed!
I was pleasantly surprised to find that some of my favorite brand names were so inexpensive when ordering through this site. On top of that my order came fast and was accurate. I would recommend this site to anyone and can't wait to do my holiday shopping on it!
Clothes is really good! Looks like top grade dress! And clothes also is thicker than imagined! The fabric is very delicate! Good!
I received some super cute work out clothes from this site. The quality is excellent, the fit is great and look forward to shopping again!
The quality of the dress is much better than I expected after reading reviews. However, the size was a little large although I had it custom fitted.It came on time and the customer service was good! I had a few questions and they answered them all within 24 hours.
My elder Sister's wedding is coming up, I gave my mother bought a mother dress, I hope my mother will love it.
Well, this is a good site, the seller is enthusiastic.
O tempo está ficando frio, mas eu também quero que me ainda está lindo, então eu pedir o laço bordado de veludo undershirt. Fabric é muito confortável, e parece muito upscale. I sou muito ama, e eu me sinto feliz.
Ik moet het muzikale festival in het Middehanish wonen komende twee weken, ben ik zorgen te maken over mijn kleren, mijn vriendin aangeraden deze site voor mij.
Not chuffed at all! Thought I'll give the site ago and spent so much money with them I ordered 3 day dresses same dress in all colours in photo looked long (knee length) these dresses are no where near that they just cover my bum! I also bought the office dress again just over my bum! But okay I can wear it with legging as goes well!
Two coats Parker coat with fleece inside it likes long again isn't long it's waist so that is false! The blue coat with frilly netting at bottom again suppose be long and isn't! Jumper/blouse long but short on arms:/
Sizes on the two coats was XL they are about size 8
The rest I asked for L again about 6/8
So I emailed them and no response from them but when I ordered them they replyed all the time within 24hours but all of a sudden no reply! So I will advise anyone that's thinking on buy from tide buy not to buy from them as they are a rip off! They will happy to reply to your msg but as soon as you receive your goods... Boom no reply! So for that you only deserve one star and that's for the office dress only! I'll also spend the word not to buy from u too!
I’m so sorry for your displeasure and you are not satisfied with our products and our service.and thank you giving us a detailed description of your experience, we can understand your experience, and won’t money was wasted. Can you tell me your ordered number, let me help you check more information and ask our customer service to respond your problem asap. Besides, our customer service maybe send to the message about the reviews, please wait and check.
If you have any questions, please write to me here:[email protected]
Thanks&Best regard
tidebuy.com
My mood is not so good in recent days, so i want shopping to comfort yourself, finally i find this Korea jewelry beauty shinny delicate snake tassel earrings, the style is satisfied with me, i like them very much.
The quality is very good, the color as good as the picture, even if have a shortcoming that is the wine red windbreaker has a little thin, but handsome son also love it, the vendor is very enthusiastic and patient, next time i will continued visit this site.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


I’m so sorry for your displeasure and you are not satisfied with our products and our service.and thank you giving us a detailed description of your experience, we can understand your experience, and won’t money was wasted. Can you tell me your ordered number, let me help you check more information and ask our customer service to respond your problem asap. Besides, our customer service maybe send to the message about the reviews, please wait and check.
If you have any questions, please write to me here:[email protected]
Thanks&Best regard
tidebuy.com