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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

Kenya
1 review
1 helpful vote
Follow caren h.
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Write your review to help others learn about this online businesstidebuy.com site is awesome, not only can you order with ease, but the
Variety of dresses they have will blow you away. It's a beautiful site with
So many dresses to choose from. I ordered my dress for Emy's wedding. I
Can't wait to see it. The descriptions are awesome and the chat section is
Very helpful if you have a question about the size or length of the dress.
They have a quick response for you. Check it out.

Date of experience: November 2, 2014
Kenya
1 review
0 helpful votes
Follow angel d.
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It was a nice experience to go through a big selection of elegant dresses,
We made our selection and proceed with the order, which was an easy task.
Now waiting for the order.

Date of experience: November 2, 2014
Kenya
1 review
0 helpful votes
Follow kelly l.
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This website, filled with lovely dresses to choose has the prefect dress
For every individual on every occasion. Its guaranteed that with any dress
Chosen from this website, you can be the star of your glamorous night. Apart
From having a and wide selection to choose from, their customer service is
Very commendable, very friendly and takes care of all your needs :) love
Them!

Date of experience: November 2, 2014
Washington
1 review
3 helpful votes
Follow Sondra F.
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Seriously...
November 1, 2014

Seriously... I have an auto immune disease so I ordered a wig from this company.

It wasn't cheap and I saved money for a long dang time to afford it.

I received it WAY late, and to my surprise -- the colors are awful -- the wig looks like
Something that would be worn in a horror movie...

I've written email after email after email to be told the same thing...

Send us pictures so we can contact the maker of this product to satisfy you.

It Won't matter HOW much you change the color -- it is an awful product that smells like -- I don't know --- garbage -- and you can tell that someone else has worn and returned it.

I am so disappointed. All I want is my money back and it seems that is an impossibility.

These people are a joke. If they were operating in The United States, they would be shut down immediately...

They are TRYING, and I do mean trying to replicate American products -- and they seriously don't even come close...

I know I'll never get my money back -- this has drawn out for weeks -- but I hope this post will help even ONE person not to be scammed by these people.

Date of experience: November 1, 2014
tidebuy t. — Tidebuy Rep
over a year old

Dear Sondra,
I’m so sorry for your displeasure and you are not satisfied with our products and our service.and thank you giving us a detailed description of your experience, we can understand your experience, and won’t money was wasted. Can you tell me your ordered number, let me help you check more information and ask our customer service to respond your problem asap. Besides, our customer service maybe send to the message about the reviews, please wait and check.
If you have any questions, please write to me here:[email protected]
Thanks&Best regard
tidebuy.com

Kenya
1 review
1 helpful vote
Follow ireme d.
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I bought beautiful party dresses from tidebuy that were very succesfull
Among my friends during two different Batt Mitvah. They told me that my
Dresses were a dream for all of them. I have the same opinion and gave them
Your website tidebuy.com I'm sure that they will soon be your customer,
Like me.

Date of experience: November 1, 2014
Mexico
2 reviews
1 helpful vote
Follow Laraine P.
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I am happy that i ordered my dress from it. It was exactly the same as advertised on the site.

Date of experience: November 1, 2014
Iraq
2 reviews
2 helpful votes
Follow Fiona J.
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I probably shop at Tidebuy.com twice a month (and frequent the store) and have been over the past 2 years. I've had nothing but pleasant experience with them. Their standard shipping is fast. I've also done returns and they have they BESTreturn policy out of anyone. They don't ask any questions, if you don't like it, even if you've used the items they will take it if you are not fully satisfied. I don't take advantage of this though, I've only returned only when I absolutely have to. Customer service has always been helpful to me. I love how they often have good deals. I just love tidebuy, definitely my favorite department store. Probably about 80% of my closet is fromtidebuy because they always have nice quality stuff! Love me!

Date of experience: October 31, 2014
Iraq
2 reviews
5 helpful votes
Follow Quella L.
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Don't listen to the haters. Tidebuy is pretty great. In-stock status actually means something with them, and returns are easy and free. Also, the site is easy to browse.

Date of experience: October 31, 2014
Hong Kong
2 reviews
5 helpful votes
Follow Rafael D.
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I love that they have free and easy shipping with free returns.

Date of experience: October 31, 2014
Spain
2 reviews
11 helpful votes
Follow Efia W.
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They send the dress inside out to protect the outside as much as possible. Thanks for your attention to detail. WORTH THE BUY! I'm very happy :)

Date of experience: October 31, 2014
New Jersey
2 reviews
6 helpful votes
Follow Daphne N.
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I've bought accessories and clothes from them before, and it's always been a hassle-free process! I haven't had need for returns (although one time I did get something a size smaller than I had hoped for; but they still fit me anyways), and the quality of the items I got were pretty fair. I did get a studded headband from them once, and itwas a bit iffy as the studs seemed very, very loose. Other than that, I enjoy shopping from them!

Date of experience: October 31, 2014
Brazil
2 reviews
14 helpful votes
Follow Rebaca J.
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I've ordered from this site 2 times and was very pleased each time. I think the best thing about tidebuy is that they offer really cute clothes at affordable prices. The quality isn't all that great for some shirts but for under 10 dollars, it's way more than a bargain. I love this site and I think it's perfect for college women who wantto dress stylish for less. I actually prefer online shopping because I find much cuter clothes and I don't have to deal with snotty employees (not that I ever have). But to summarize: cute clothes, cheap prices. I think for us women that's a perfect combination.

Date of experience: October 31, 2014
GB
2 reviews
6 helpful votes
Follow Alicia J.
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I LOVE todebuy!
November 1, 2014

I LOVE todebuy! Its my new favourite shop, my clothes from there have being in the washing machine and dryer so many times and still look like new! Bought E80 worth of clothing online last week. Even though there was a bank holiday thepackage still reached me within 20 dworking days, FREE shipping, excellent service. Very happy customer :)

Date of experience: October 31, 2014
North Carolina
1 review
3 helpful votes
Follow Alyson A.
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You can win against this scam of a company! If you paid with PayPal, contact and agent and they will file a claim and get your money back. If you ordered with a credit card, file a report with you bank and they surely will help you out. I was lucky enough to be helped by paypal. Hope the best for you all that have fallen for this terrible scam.

Date of experience: October 31, 2014
tidebuy t. — Tidebuy Rep
over a year old

Dear my friend Alyson,
I'm so sorry that you have such problems in this shopping but could you tell me your order number so that I can help you to solve your problems soon.We'll try our best to help you clear all these unpleasures.
If you have any questions, please write to me here:[email protected] so that I can reply to you soon!
Thanks&Best regards!
Tidebuy

Maryland
1 review
5 helpful votes
Follow Susan B.
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Tidebuy.com is a scam, I just ordered a wedding dress from them. It looks like the picture... yes besides the red and yellow stains, 2 rips, and unfinished stitch work on the flowers... when i disputed it and offered to pay to ship it back b/c they sent an email stating they could make another one... this was suddenly not an option and they threatened me with high shipping and customs cost. They also told me to "get it dry cleaned"< did not offer to pay for said dry cleaning... when i explained how that would not fix the rips or unfinished work they offered me a coupon on my next purchase... I told them, and did, report them to FTC. Now they want to refund me 10$... only for the stains, which at first was from shipping, but now its from being "in store" they can't even get their story straight and my bad review hasn't even shown up on their website. They should be bared from selling in the USA

Date of experience: October 30, 2014
tidebuy t. — Tidebuy Rep
over a year old

Dear Susan,
I’m so sorry for your displeasure and you are not satisfied with our products and our service.and thank you giving us a detailed description of your experience, we can understand your experience, and won’t money was wasted. Can you tell me your ordered number, let me help you check more information and ask our customer service to respond your problem asap. Besides, our customer service maybe send to the message about the reviews, please wait and check.
If you have any questions, please write to me here:[email protected]
Thanks&Best regard
tidebuy.com

TW
1 review
3 helpful votes
Follow Luzivemida M.
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I would like to appreciate Tidebuy for the wedding dress. It was sized well to fit me and was shipped on time for my big day. The customer service was also very helpful because this was my first time shopping from them. I loved the experience and would advice my friends to go for stuff from the site.

Date of experience: October 30, 2014
Kenya
1 review
2 helpful votes
Follow leah f.
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Ok this is just great!
October 30, 2014

Ok this is just great! I remember well the first time i got to this website having navigated from facebook. I was drawn here by a pair of high heel shoes. I was able to make a purchase without any difficulty and the order was delivered in time.

Date of experience: October 29, 2014
Kenya
1 review
3 helpful votes
Follow hilda s.
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I would highly recommend tidebuy.com to anyone who is looking for good customer service, fast and efficient service and a beautiful dress for that special occasion. I've ordered three dresses from them and the first one didn't fit right so I returned it hassle free without paying a restocking fee and received store credit! I didn't mind because I knew I was going to be purchasing from them again!

Date of experience: October 29, 2014
Kenya
1 review
3 helpful votes
Follow itsgreat d.
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This is a very good place to buy dresses from having bought a sexy lingerie at a very low price. Their delivery rate is also satisfactory and quality is part of them. I can recommend this site without any reservations.

Date of experience: October 28, 2014
Kenya
1 review
3 helpful votes
Follow ardent r.
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The best way to shop for amazingly gorgeous dresses. The website is user-friendly, it allows for you to see detailed images and has customer service chat function 24/7. I have always bought my dresses online from tidebuy for the past 3 years now and have always been satisfied with the level of service, website ease of access, convenience and the quality of the dresses. I would highly recommend tidebuy as the best place to do your dress shopping :)

Date of experience: October 28, 2014

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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