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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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I have looked at many websites. I have to say that this one is great for all of your fashion needs! From dress to makeup, I'm happy with their supplies.
I was looking for the comfiest boots in
The world but at a price I could afford.
Did some research and liked the sound
Of tidebuy.com. Found a pair I liked, $$72
In some places, then sourced them at
tidebuy.com for $39... a no brained.
Arrived really quickly and I am
Delighted. Will be the first place I look
Next time I shop for footwear!
There were several complications to overcome with our order for prom dresses. Several telephone calls and lots of advice from the staff enabled the order to be processed. Today it has arrived and I am delighted with the end result. At all times we have been kept informed on the progress of the order. The delivery arrangements were superb. The end product quality is excellent. I will be recommending the company to others and will use again.
Absolute favorite site to purchase from. Shipping? No complaints. I receive items within 20 days of submitting.
Bought 2 handbags on 2 separate occasions. Both bags well packaged, & fast post.
So happy with my purchased.
Wonderful high quality merchandise at reasonable prices. Outstanding customer service. Lots of free shipping offers. I almost never shop anywhere else. Returns are free at any Sears store with a tidebuy Shop. And the best part is that something is always on sale!
Tidebuy has great sales, otherwise they're a little slow shipment for me. There clothing is great quality. Their end of season sales are the best of any site. I have a pair of athletic pants I've worn for 2 years and they still look great. I have always been please with my purchases and if not, they cheerfully refund you.
Amazing stuff, good prices, love the fit of prom dress. Also the fabric used is pretty good as well. Shipping was fast. They mostly have good promotions going on so customers get can good discounts
I bought a dress from this company and received it on Wednesday (11/5/14) as soon as I opened the package and held it up, I knew something was wrong. As you can see in the pictures, the "bulge" on the dress is where the beginning of the split is supposed to be. Contrast that with the picture that is on the website and you can CLEARLY see that is poor tailoring, not measuring on my part. And look at the lining & length (uneven) of the dress.
I've sent them 5 messages and haven't heard back from them yet. I did read some of the reviews and saw some reviews with the people wearing the dress that they ordered and I took a chance... let me help you... DO NOT DO IT! I'm about to proceed with legal action because they are now ignoring my messages.
Tidebuy is a great place for dress-addicts. I bought so many clothes there this autumn. One of them did not fit and the return was very fast. Would not hesitate to recommend to anyone.
I cannot comment on just one order experience because I have made several purchases over the last few month. I love the free shipping both ways; there is no risk to buying at all.
The customer reviews on the Web site are always helpful; let's you know if the dress run wide, small, etc. Customer service is responsive and friendly. Besides several images of the dress from different angles, there are also videos with helpful information.
Tip for consumers: The only thing I would warn you about, if you place an order and standard estimated arrival is 10~25 days, be warned... My last order I placed on October 25th morning and the dress arrived the yesterday!
This website is cool to buy from. I bought a beautiful dress from here a fortnight ago and i was very impressed with their services too.
I purchased five long bridesmaid dresses for my bridesmaids from this website in last month, and all of these dresses are perfect and suitable for my bridesmaids who are absolutely stunning. These dresses are made of chiffon and fit very soft. Besides, the shipping was also fast, and the communication with tidbeuy was excellent. I would buy my wedding dress from this website.
One of the items I ordered and paid for didn't come. The sizes are small and not fit to the sizing chart. When ordering to Canada they don't tell you there is an additional charge at the boarder. Quality is poor. Long threads hanging out at the cuffs and buttons. Even one of the capes that is suppose to be one size doesn't fit in the shoulders. I would send it all back but then probably get charged for shipping again. Maybe ok for ordering for pre-teen or teens but won't recommend for adults. I would recommend not ordering from this site.
Dear Laura,
I’m so sorry for your displeasure and you are not satisfied with our products and our service.and thank you giving us a detailed description of your experience, we can understand your experience, and won’t money was wasted. Can you tell me your ordered number, let me help you check more information and ask our customer service to respond your problem asap. Besides, our customer service maybe send to the message about the reviews, please wait and check.
If you have any questions, please write to me here:[email protected]
Thanks&Best regard
tidebuy.com
Love this site! Found a gorgeous dress and luckily the dress is available for immediate shipping. Just received it today which I ordered yesterday. This site should be posted for people who needs the dress in a rush! Great service!
I bought an trench coat from this site. Very beautiful. Great quality for a great price!
You need to order several sizes larger than normal because I'm normally a small/size 8-10 and I ordered a Size L
Very satisfied with the quality of the shirt that was purchasd. Fast shipment and easy transaction. Picking the style and color of the shirts is why I went with tidebuy.
Quick. Reliable and Affordable. Wouldn't hesitate to work through their service again! Highly impressed with the quality of service and product.
Hello guys
I can describe myself as a fashion lover. I normally visit tidebuy to sample some of the latest arrivals and you can be sure i never get disappointed. They have very quality dresses and jewellry that retail at very pocket friendly. I would recommend tidebuy to my friends because its my favorite among many others.
I love this dress so much! The price is amazing and it's so beautiful! You will love it!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


Dear my friend:
I'm so sorry that you have such problems in this shopping but could you tell me your order number so that I can help you to check more details about this shopping.We'll try our best to help you clear all these unpleasures. Then we company offer the service to return&refund and you can refer to the belowing link:
http://help.tidebuy.com/Returning-For-Replacement-or-Refund-160.html#detail1
If you have any questions, please write to me here:[email protected] so that I can reply to you soon!
Thanks&Best regards!
Tidebuy