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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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Love the prices and the styles! You get for what you pay. It wont last forever, but it works. Only thing I wish was different was their return policy. They should refund the amount back and not just offer store credit!
I bought a t-shirt and a pair of earrings from there. The delivery was good, rapid, no problem with it.
The products look exacly as on the website, the measurement, the colors, everything.
The quality of the products it is good and they have small prices. I liked the fact that altought I bought only a pair of earrings, they came ina separate, beautiful box that I can use to store my jewelry.
It's a pleasure to purchase from here The prices always lower than other shop, also affordable, the quality of the items is great, and the delivery is always fast. The customer service has always been professional when I have any questions. Perfect as usual! Absolutely Five Stars!
В магазине я заказываю уже давно. Все посылки пришли в целости и сохранности.
Ассортимент огромный! Каждый найдет себе нужную вещичку)
Цены радуют + доставка бесплатная.
Всем советую сей шикарный магазин!
I saw an advertisement of this store in the corner of my browser when I was searching the internet. Curiosity was too strong, so I clicked on the link. Saw some very cute clothe, inexpensive and with free shipping. I wasn't sure about ordering because it seemed too good to be true. But I took a chance anyway, since I ordered from a similarsite in the past and didn't have any trouble. I ordered a cute sweater, 20 business days went by and I never received my item. So I submitted a ticket to the costumer service department and they replied to my ticket asking me to wait 10 more business days, since the shipping from China to Canada can take quite some time. So I waited and a few days after I submitted my ticket I received my package. I was thrilled. I was surprised (not in a bad way) to see the big difference in colors on the sweater compared to the pictures on their website. The colors were much darker then in the pictures. The material is nice and I can't wait to wear my new sweater!
I am new to this shopping site and I thought wow what a great place to shop and the prices are awesome. But I am still waiting for the jacket i ordered almost a month ago and I am kinda worried I got scam. I hope I didn't but something tells me I won't be getting this order. I even went into my acc to reach them and post my comments to them and it keeps telling me my email is wrong. But I did email directly and got two messages back stating my order is on its way. Hummmmm we shall see it guess as i can't help but be weary after all the negative comments I read on another site about tidebuy and youtube.
I see the reason to write this review for the sake of my friends and other online buyers. I ordered a wedding dress from tidebuy because I found it cheaper than even renting a dress. The ordering was easy because it is just but a matter of selecting, giving measurements, and cashing out. The only thing that was heavy was moving through the vast numbers of lovely dresses. I had ordered it two months before September and trust me, It came before my wedding day which was on September. I am pleased with the site.
I used the dress from tidebuy for my wedding and I must say it was more than I ever imagined, please if this is what you intend buying kindly don't hesitate.
Great clothing, great discounts when they have sales!
My favourite online store... they are sooo helpful and the clothes are exactly as described.
Bit of an addict really, I go to view the 'on the counter sale ' each week and it's hard not to buy.
Have bought things I absolutely love and many mainstays in every dept. you'll get what you look at and it will be as described... if in doubtabout anything just go on 'chat' and you'll get answers about stock, sizing, etc. doing a great line in edible Christmas treats but I can't have any because I live in Australia.
I used for the first time last week and it was very good!
The shoes were exactly as describer and orignal. The price much lower than the normal shops
Also the delivery was quite quick!
For sure I will buy again on tidbeuy!
I used your Pretty A-Line Square Straps Short dress as my bridesmaids dresses and they looked amazing!
My husband James and I got married on 7th June, 2014. We have been together for 5 years. We got married in Agnes Water in North Queensland. It was a wonderful day. I had my three sisters as my bridesmaids.
We saw this dress in facebook and we all fell in love with it. I would like to say the service we got from the website was brilliant.
I held my wedding at a golf course in North Queensland, and the dresses just flowed effortlessly in the wind. They looked so glamorous, and the girls felt very comfortable in them.
I regular shop from tidebuy dress since 2013 and I love products. I feel happy when ppl asked me n give me comments. Buy it n u will be happy n happy n more happy every time u get products.
I love the prices and the clothing is reasonable quality for the price.
I have just ordered a wedding dress at a lower price and I can't wait to wear it to my wedding. I am so happy with my purchase beause the dress was just what i wanted. Thx to tidebuy that i could own my important dress!
I bought the dress with worries firstly because the price was much lower than I thought in my mind. But when arriving, I was surprised because the dress itself had beyond the value. Wearing it brings a elegant feeling. Thank you.
The first time I ordered from tidebuy.com I wasn't sure what I would be getting but when my order came, I was so in love with it. The material of the clothing was great and they fit you so amazing. I loved the stuff I ordered and I just ordered some more dressed as well. And I can't wait till it comes.
I just wanted to say a big thank you. I felt like a princess when i tried it on, i can't wait for my big day now and I may even come to you for a evening wedding dress... The detail is wonderful, i highlypraise you and have recommended you to all my friends
I received so many compliments on my wedding dress - you wouldn't believe it! Thank you very much tidebuy for creating such a beautiful wedding dress! I love it and love you too:-).
Shipping was quick - item was a good price - it's a site you have to visit often to check what's there. I will definitely order from them again.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


Hi, dear friend,
Here, we are very sorry that this problem happened on you during this shipping. Concerning this, could you please kindly tell me your order number so that I can ask our persons to check for you? We will try our best to clear this problem and if you have any other questions or constructive suggestions on our services, please write to me at:[email protected] and I will reply you asap, have a nice day!
Thanks&Best regards!
Tidebuy