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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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This was my first go at buying shoes online, and this site made it easy, transparent, and gave a good feel for the size, style, and design of the footwear offered.
The site has a great range of shoes, they are well priced, and delivery was amazingly fast. It only took around 6 business days for shipping. No complaints at all, and I will be back to buy more when I can!
Tidebuy was very quick, delivering within 10 business days. I am planning to buy a couple of gorgeous dresses as they are very reasonably priced when on sale, and the flat rate of $17.82 shipping to my home is better value if a large order is made.
These people fulfill their promises and I would recommend dealing with them!
My dress has arrived and is gorgeous. Thank you so much. It was a pleasure doing business with you :)
Ordered a white lace dress and they offer free standard shipping (delivered in 1-3 days). Finally, my package arrived in 2 days and was nicely packaged. Happy with the product! Nice service!
I needed a dress to wear to a charity function and loveTidebuy dresses as they are usually made from strechy material so you know they will fit your body. I think there is nothing worse than spending money online on something you need to wear on a particular date to find that it doesn't fit. They sent this long formal dress to me super fast and it fit perfectly. I would recommend this designer and store. The pricing is sometimes expensive but they have sales all the time. If you sign up to their newsletters they will email you when the sales are on. Fantistic!
Ordered a beautiful dress and one pair of shoes from this site. Was very happy with the service. Received a couple of emails saying that the products were on the way- they kept me informed the whole time. My items was received in a couple of days.
Will purchase again!
I can see that Tidebuy is always reliable for cheap but reasonable quality work clothing. I purchased a pair of dress shoes, order was received in 6 days in perfect condition. The website is clunky and hard to navigate and the online stuff are hard-working. I must speak highly of them.!
I have seen that Tidebuy offers various fun unique and very affordable fashion items. I ordered two very cute and well-fitted dresses from there and the quality of the dresses are great. Another thing makes me order from Tidebuy again is the $15 shipping cost just takes 3-5 days to receive an order. I will still keep an eye on their sale section for good bargains that are worth the shipping cost and the value.
New Tidebuy! Tidebuy often has sales exclusive to their facebook fans. In their recent flash sale, I bought lilac pants for $16 and a mint uncaged dress for $35 plus $10 shipping. The clothes came the next day and I was very happy with it. It was exactly as described and came with a nice packaging and a personalised thank you hand written message. I spoke to the staff for sizing requirements and they were very friendly and polite.
If you are someone with a passion for fashion, then tidebuy will be the best service for you!
Recently, I found an online shopping platform, which can be called:"Super Tidebuy".
The reason is that I can get my items within 3 days. There is no any other stores that can compete with Tidebuy! That's my opinion!
Support Tidebuy forever! I am not good at shopping online, but from Tidebuy. I know that it is very easy and interesting. Very fantistic! I've got the new dress for my sister.It's really beautiful~, support Tidebuy!
To Tidebuy, I have got my evening dress yesterday and I weared it to join my friend's birthday party, They were shocked and said:"Oh, so lovely and beautiful you are!"~~~Thanks! Tidebuy makes me more charming!
Hey! I've got my package and I like my dress very much. Also, I am very comfortable when I put it on. The material has good value and the price is cheaper. The size is fit for me! Thanks. Love Tidebuy!
New style online shopping store..., ene, I can say that is Tidebuy, I have my order there and the online stuff gave me the best service, with polite words, good attitude and I must speak highly of them. I remembered that at that time, I don't have enough payment for my order, they even discussed with their workmates and gave me more discounts. I will be back to order the boots I like very soon!
Efficient working! I have got my Shirt and like it very much. Tidebuy really has excellent teams. The online service is very great and all the stuff are very kind and what they said is very polit from some way! That's fine!
Excited with Tidebuy! Frankly speaking, I don't like shopping online because I don't know whether it can be trusted. But my friend recommended Tidebuy for me and I got my new dress now, which is much cheaper than the stores along our street. I am very happy with Tidebuy~~~~Thanks!
Excellent services! I was wondering where is my items because I have ordered for 3 days.Is this a scam? I even don't know that and my friend said that I may can't get my items. I am worried. Fortunately, I got it today and everything is fine. I am very satisfied with this shopping. Surely, I strongly recommend tidebuy! Best service!
Tidebuy——definately a great online shopping store! In the beginning, I visited it and see there are lots of items that I want to buy. But I don't have enough money. Then I go to the online chat to see if they can give me some discount code. Wow, the stuff there are very kind and they are eager to help me. At last, I bought one pair of shoes, one jacket and one fashionable bag. Thanks and love Tidebuy forever!
I have got my dress and I cannot thank u enough it is better then all my wildest dreams thank u for making me feel like a princess.
Terrible quality, almost 2 months to deliver... customer service said I had to keep everything as they would charge me more for shipping to send it back... didn't look anything like the picture and I bought 6 pieces.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


Dear friend,
First, thanks for your shopping on our site.
We sincerely apologize for this unpleasure problem happened on you. Could you please give me your order number so that I can ask my workmates to check the related details for you? We will try our best to gain your trust and make you satisfied on our service. Also, you can write to us at:[email protected]. We will give you the reply as soon as possible. May you have a nice day!
Best wishes,
Tidebuy