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TickPick

4.8

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From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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We purchased our tickets 1.5 hours before the event. It was easy to use and prices were significantly lower than other apps. Looking forward to using this app more.

Date of experience: January 17, 2025
Washington
1 review
0 helpful votes
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Date night
February 18, 2025

My plan was to attend the Joe concert, after checking every other site for tickets which i found was too expensive. I decided to try tickpic. So easy to navigate and had my tickets right away.

Date of experience: January 16, 2025
Indiana
1 review
0 helpful votes
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No hidden co$t
February 18, 2025

I loved it the ticket price shown is exactly what you pay for that ticket.quick easy and convenient, even for last min tickets

Date of experience: January 16, 2025
Arizona
1 review
0 helpful votes
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Smooth transaction
February 18, 2025

This was the relocated NFX playoff game in AZ. The process went well - took about 15 minutes to receive tix. The seats were awesome and so was the experience

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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Best ticket service
February 18, 2025

Flawless process. No "surprise " like some of the other ticket services. Specifically StubHub. You guys are so much better!

Date of experience: January 11, 2025
New York
1 review
1 helpful vote
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Cheap but great seats
February 18, 2025

I recommmend tickpick to everyone they have the best prices with the best seats. The price you see is the price you do pay.

Date of experience: January 10, 2025
New York
1 review
0 helpful votes
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Ranger Game!
February 18, 2025

Bought these tickets for my husband and son.
They loved the seats. This was the easiest experience buying tickets I've had!

Date of experience: January 9, 2025
Illinois
1 review
0 helpful votes
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Orange Bowl 2025
February 18, 2025

Great ticket buying experience. While other platforms such as Ticketmaster were experiencing technical difficulties, TickPick saved the day!

Date of experience: January 9, 2025
Ohio
1 review
0 helpful votes
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First time TickPick
February 18, 2025

Was significantly cheaper. Loved that the tickets were "all in" price listed. You definitely have to be a savvy smart phone user to navigate accepting tix, logging into Ticketmaster, and loading to wallet. Multi steps may be challenging for some folks. The process with smooth for me. Thanks!

Date of experience: January 9, 2025
California
1 review
0 helpful votes
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WWE Tickets
February 18, 2025

Great/easy process to get tickets, the prices are the best I've ever seen, I will definitely use tick pick more. I recommend this company.

Date of experience: January 6, 2025
Ohio
1 review
2 helpful votes
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Total scam
January 10, 2025

I purchased tickets for a show for a Christmas gift. I bought them on TickPick because I've used the platform 5 times before and never had any issues. I also wanted to purchase seats close together, and the venue had no seats remaining together. TickPick never notified me the tickets were invalid, but quietly refunded me, screwing over the recipients of my gift who had traveled for the event. If TickPick cannot guarantee their product, what is the point of the platform?

They say they have phone support for emergency situations until 11PM ET, but I have just sat on hold with them for 15 minutes with no assistance and then got hung up on.

Date of experience: December 30, 2024
Tennessee
1 review
0 helpful votes
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Megan trainer Timeless tour
October 6, 2024
Updated review

Great and fast and easy. My daughter got to go to her first concert. Very pleased 😄😀

Date of experience: September 25, 2024

Great seats for cheap
September 30, 2024
Previous review

It took my daughter to her very first concert it was a blast and it didn't cost me an arm and a leg.

Date of experience: September 20, 2024
Texas
1 review
0 helpful votes
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TickPick didn't get me tickets that they "guaranteed". Now I'm waiting outside the game ticket-less. What a joke……. Ugh

Date of experience: September 25, 2024
Georgia
1 review
0 helpful votes
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I paid for tickets in a reserved lawn section of a venue for a concert, but upon arrival I learned I did not in fact have tickets to that section, but general lawn tickets instead. (Tickets said "Lawn2" which I thought must be code for Reserved... alas, it was not). The concert was about to start, and being pretty easy going people, my boyfriend and I enjoyed the show on the general admission lawn rather than spend time trying to contact customer service. Knowing they advertised a "Buyer Guarantee", I wasn't worried about it. When I submitted the issue to TickPick the next morning requesting to be reimbursed for the difference in cost (about $120) I was informed since we already attended the event there was nothing they could do. I explained the issue was not access to the venue, only access to the seats I had believed to have purchased, and I was not asking for a full refund, just for a refund of the difference in ticket prices. Despite that, they refused to do anything. For TickPick to expect us to not attend the concert at all in that situation in order to get a refund is absurd. I paid for something they did not deliver, and they refused to take responsibility.

Date of experience: September 23, 2024
Illinois
1 review
0 helpful votes
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Best app ever
October 1, 2024

All my fees were in there. Flat price. Easy check out and I loved it

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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Tickets
September 28, 2024

Super easy and affordable!
All in all a really great experience

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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Pink Concert
September 28, 2024

Concert es AMAZING!
Seats were pretty good.
I have used TickPic numerous times, never had a problem. Staff has always been helpful. Thank you

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
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Second Concert with TickPick
September 28, 2024

This was my second concert using TickPick, I actually have my third in 3 days! This experience like the previous was seamless, affordable, and fun.

Date of experience: September 18, 2024
Texas
1 review
0 helpful votes
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Good bibe 😎
September 28, 2024

Fue la mejor experiencia que pude haber vivido a lado de mi Madre 💖 desde que llegamos todo fue tan accesible, escaneamos los boletos 🎫 y a disfrutar! Así de rápido sin ningún inconveniente.

Date of experience: September 18, 2024
Arkansas
1 review
0 helpful votes
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Smooth transaction
September 28, 2024

I was referred to Tickpick by my son. I found tickets and followed the instructions to buy them. I received a text and email a few days before the game. I was able to get my tickets and put them in my Apple Wallet. Worked great.

Date of experience: September 18, 2024