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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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His first time in Omaha, and it was amazing! The seats were pretty tight and the venue was full. Bocelli seems to be getting better with time.
We had such a great experience with my brother's first time ever being in a basketball game
To hear Andrea Bocelli's voice in person was amazing. Seats were in a good position. Unfortunately the speakers hanging from the ceiling obscured the central video panel. But TickPick could not expect that placement.
Tickets for Hans Zimmer were promptly available to claim and redeemed fine. Thanks.
Great fun with great people
Tickets were easy to access
Great deal
The event and the new stadium were great! The prices were really good. It was fun to see my favorite team play on the road and get the victory.
I had a wonderful time, lol you wa t too much the 5 star rating should tell all
Great night out with my daughters watching a goalie legend for the last time!
From transferring the tickets to the ride there, the overall experience was fabulous! My son and two nephews are obsessed with basketball. This was their first time at the Wells Fargo center and the expectations were by far exceeded! Thank you
Tick pick was seamless in getting me the best seats for a phenomenal price.
Same tickets are $100 more on TickPick than on Ticketmaster. All they do is buy the seats from Ticketmaster and charge you an extra $100 per seat. SCAM
While yes this platform does not charge the buyer fees lowering the overall cost, but they are not so generous to the seller. 15% sales commission on the tickets {making the seller charge more to make up the 5 percent} but they also withhold your payout for 10 the 14 days after the event for no good reason other than they can and really want to catch the float off all that money they collect as long as possible.
Bottom line, sellers stay away, buyers good luck after we all drop out
I enjoyed using TickPick to enjoy an experience out with a friend. The app made the process easy. I was able to filter my selections to my liking. I look forward to using this app for other events. Thanks TickPick!
I was wary to try this app, but buoyed by positive reviews, I tried it. Absolutely no problems, and got great seats at very good prices. Will use again, and have recommended to others.
The process was easy and safe. The tickets price was exactly what it said. Good value The seats were as advertised. Great game day experience. TickPick is the best.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

