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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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The seller never sent me my transfer email. Customer service was really nice and said they reached out to the seller for her to resend the email but the seller never did. They said that they have proof that they sent it but the tickets never came so I ended up having to go through a different company and buy tickets 1 hour before the concert started. Now I'm out all that money because the insurance that I bought for the tickets won't pay back because they don't do claims for not receiving tickets. I just hope no one else has to go through this. I just know I will not be back.
Fun guy, fun night out... Tickets were a little pricey, though.
It was easy to use tick pick. I got my tickets right away and I didn't have to go through different link to get them. I will never use any other ticket application.
I was a little cautious about getting tickets from TickPick because this was our first time and we were spending a lot. It was a little confusing that I had to go to a different website to actually retrieve my tickets but everything turned out and we had a great time at the race!
You have the worst customer service I have ever seen. I bought tickets and when I went to transfer them I was told that they had already been claimed by another email. Frustrated with what was happening I called customer service and spoke with Jerome who told me that if I did not receive the tickets I would get tickets in the same section or the next best thing. Hours later I receive an email saying that now my order has been canceled due to a pricing error. This is not my fault the app and seller approved the price and it was advertised as the best deal on the app. Now I just spoke with customer service again this time Ariana who told me there was nothing they could do except my refund then she changed it to $40 credit then it went up to $70. There is obviously something they can do better than that to be equal to the area of my seats if they keep going up so why not tell me that in the first place. Now I am waiting for a call back.
Took my son to monster jam! And we had a blast! It was so much fun, enjoying time like that together we are going to be using this app for my future ticket purchases!
I am new to the app and purchased tickets for the first time. Followed instructions and received tickets as purchased. Will use again.
We checked on 4 or 5 different sites to find tickets for the game my husband wanted to see. This one had the best pricing and options and was the easiest to be able to see where the seats actually were. The tickets transferred effortlessly and my husband said the location of the seats was prime. Would definitely use this site again.
Best concert I have ever been too! The sights and the sounds
I was locked out of the AXS site because it had an old address in my account and it didn't match the current billing. Day of event, and they said 3-5 days tonresolve. So I used TickPick, purchased basically the same tickets for less money and had them in my AXS account within 10 minutes. Great experience.
TickPick had the best prices on tickets without all the fees! And ordering tickets is always easy to do!
Easy first experience. No added fees, easy to save your tickets on your phone. 10/10 recommend!
I didn't realize I needed the app to show my ticket. I downloaded at the door and immediately got it. Probably just as fast as people scanning their regular tickets. I will use TickPick in the future.
The event was AWESOME. I had some much fun with my stepdaughter. She was amazed an
First time I used the site and it was super easy to use. No hiccups. I'll definitely be a frequent user in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members