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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
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TickPick did everything that other ticketing companies do without the crazy high fees. The transfer of the tickets to the Axs app was seamless and we had a great night!
I always try to use TickPick because of the no hidden fees. I like the "what you see is what you get" pricing. The seats were amazing and the price was even better. I would highly recommend TickPick to anyone. Definitely worth looking into!
Good seats, good view. I had issues with receiving the tickets from the sellers. But other than that, everything else was great.
Finally. The price I saw was the price I paid. Got my tickets immediately. Perfect. This is where I'll get my tickets from now on!
From the moment I logged on, the experience was far easier than expected. Selections and pricing were TOP NOTCH! Absolutely love the price lock feature!
I was hesitant at first, but after to the best of my ability confirming this was a real site, I ordered my ticket. Everything worked great. I really don't like ordering through Ticket Master. Wishing you guys success!
It was easy and very quick. Would do it again and highly recommend using tick pick again for sure.
Tickets were expensive. Great seats tho. Tickets were a gift. Everyone had a great time and it was a great game.
Our ticketed event was in CST time zone however the time zone on the tickets were EST so we missed the first half of the game because we thought it started later than it did.
The website should show the time in the time zone where the event will take place.
Other than that the buying experience was as expected. I paid for tickets, I got tickets.
I downloaded and still my ticket didn't come up. The fist 2 times I tried to buy a ticket your system failed. I stopped by the club and she asked me to try again. When I finally got a ticket, I couldn't access it! Thank goodness I know the club owner and she took care of me
I was searching for tickets to a Spring Training Baseball game and was discouraged by the ticket price along with the "service fee" from other sites. The ticket transfer, the ticket price, the purchase site and finally the seats were great. I will defiantly use TickPick again and recommend it to my friends.
Great time, seamless process. The tickets were transferred immediately and we had no issues accessing the event. Will continue to use in the future.
Went to a basketball game. It was good! Ticket buying experience was pretty smooth—better than i've had with other sellers like stubhub
Your tickets were easy to purchase. The game was great. We really enjoyed celebrating African American History night at the Mavs game.
My brother and I had a wonderful time. We got the tickets last minute and were thrilled with our choice. We celebrated my mom's life with what she would've love and that is a concert.
We got tickets to the Brooklyn nets game Feb 20th there were no fees and easy to navigate!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

