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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
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Going to see Taemin for $15 was amazing. The view was good and I really enjoyed
This is my first college basketball, never experienced something like this
Great night of music! They even had some free pizza for the night. Definitely have your earplugs with you, cuz the music goes hard, and the bands are 1000% the reason for that. The crowd is generally full of good energy so if you wanna make a new friend that's the place to do it. I would go and will go again.
Everything was easy to do. No surprise fees. Tickets were sent to me immediately with no hassles upon arrival.
Everything was easy to use, went flawlessly and was a good transaction.
First time using tickpick. Was easy to use. Price shown was price paid. Ticket transfer was fast. Seats were great.
Is the best way to get tickets fast and easy to get tickets with a sometimes with a great deal
Very easy to use. Bought tickets 20 minutes before the event time. Had the tickets fast and no fees. First time using and highly recommend
Loved using this app to find the perfect seats for our family at Madison Square Garden. Costs were clear up front and very competitive, I loved using the ticket price alert notifications, and the seat views on the app help a ton! It made our New York trip easier!
The shopping and finding experience is fine. The purchase prices appear to be straight forward and without fees, though of course this is built in to the ticket pricing instead, I'd imagine.
Having to download the App is obviously a pain but I understand the business model. The QR image was rudimentary and the print was small and I wondered all the way up to the admission scanner if the thing would work. Sure enough it did and I'd not hessitate to use this service again.
I found the best price for the tickets to Wicked on TickPick. They also gave me 8 tickets together. The entry went smoothly with the tickets in my TickPick app. I would definitely use TickPick again and highly recommend TickPick to others.
Process worked well. Photo look from seats was helpful. Only wrinkle for this first time user was not having the tix transferred to me until later. Not a big deal... just unexpected
Transferred to my phone easily, zero issues. I will use again.
Easiest way to get in the venue I've ever had just bring up the ticket page they scan it boom your in going out is the same boom your out if you want to get some food, drinks thank you Tickpick
Bought tickets the morning of the show. Behind the stage but not labeled as obstructed view. Was skeptical but pulled the trigger. Hands down the best seats I've ever had. We were about 150 feet from the piano and had an awesome view of the entire show. Even got to see the port o potty just offstage where Billy went midway through the show.
I've perused TP for awhile and finally the $25 tickets for Kerry King/Municipal Waste/Alien Weaponry at the House of Blues LV were too good to pass up. Jumped for them via PayPal, received promptly via Ticketmaster, no muss, no fuss…….took my, EDM loving, nephew and we had a head banging blast! The tunes were incredible and the Vegas Metal family are always a good hang. Mahalo to TP and Ben!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

