Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I started out with another competing ticketing site that advertised one price and added on a boatload of hidden fees at checkout (I've heard the government has now made this illegal, Bravo!). I saw TickPick which advertised no hidden fees. They turned out to be cheaper than the competitor. The links to acquire he tickets came via email in a short amount of time. They utilized the MLB app and everything went smoothly.
Bought tickets to the Padres game. Seats had a nice view of 1st base. TickPick made transaction of buying tickets easy.
Tracking prices for the game I wanted to go to was incredibly easy. The process of buying and receiving the tickets was effortless. No issues whatsoever, will happily use TickPick again in the future.
Dead and Company at the Sphere Las Vegas was an amazing show! I took my mom for Mother's Day on Sunday, May 11th. The seats were perfect and the ticket buying process through TickPick was easy and hassle free!
Great way to purchase inexpensive tickets. Will definitely recommend this app to friends! I have used this app twice and both have been smooth experiences.
We had a great time with great seats and had no trouble at all from the moment we found and purchased them to the moment we exited the facility. We will definitely use this service again.
Easy to use. Quick and was a better price than other sites with the same tickets. Will be using in the future for sure.
While having an E- ticket is convenient, the process has gotten way more complicated. The amount of emails actions need to be taken is a little ridiculous. I should also only need one app. This has gotten more complicated with technology. The game was awesome though.
TickPick made it easy and affordable to see the Detroit Tigers play in Colorado. I like the fact that the price included all fees. It makes it easy to make a decision.
The whole experience was great. I will definitely use you guys more! You made the transfer easy, instructions simple, and transparent about cost.
I searched for Astros tickets and after comparing all other options decided to try TickPick because of the zero extra fees. It was a very smooth and quick process.
I wasn't aware of the extra fees that increased the bottom line price per ticket, other than that very pleased through the process.
Awesome tickets for the best prices. Was scared at first to use your site but you guys are great. Would highly recommend and use your site again.
We got 4 tickets to the Astros game the night before and it was a very simple yet detailed process. Would definitely use this service again!
TickPick was as easy as pie to search and secure tickets. I will definitely use TickPick in the future
As you buy your ticket some options of mine was not to present my email but sender of ticket was having issues sending me the purchased ticket through my personal email. They extended their help to make sure I received my purchased ticket. Good job support team.
Lots of fun! Tick picks made getting my tickets simple. I will definitely be using Tick pick for all my events.
PURCHASED TICKET THRU DECEPTION OF TICKETMASTER WITH PURCHASE FROM TICKPICK. ENTRY TO CHASE FEILD AND WAS DENIED MY GIVEAWAY JERSEY CODE WAS NOT PART OF TICKET ORDER, YOU OWE ME A JERSEY AS I STOOD IN LINE TWO HOURS TO BE ONE OF THE FIRST ONES IN CHASE FEILD
I was VERY hesitant to try this, and figured it would either have limited options or the markup / fees would be rolled into the ticket price. I was shocked. Bought tickets as I was driving to the game. Great seats, electronic delivery through the MLB ballpark App- it took longer to fill out the survey than it did to get tickets.
Friend recommended this site. I used it to purchase two tickets to a concert. When they arrived to the AXS app, there was only one QR code, with it saying BOGO. I called to ensure that would get two of us in and was told yes. Get to the show and NOPE. They only let one in. So I called and was on hold for half an hour trying to get it figured out. Finally the seller sent another QR code at 839, after I already purchased another ticket at the box office, for a show that started at 8. I will NEVER use this site or trust it again. Worthless and a joke. Don't waste your time cause it will end up costing you more in the end.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

