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TickPick

4.8

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From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days

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California
1 review
0 helpful votes
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Great venue and fun game to watch. It's important to plan ahead on how to get to/from the ball park. I usually take CalTrain from the Millbrae Station. CalTrain is always convenient getting to the ball park but beware of a packed train coming back. Baseball at its best

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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I bought last minute tickets to an LA Sparks game and ended up in essentially a private suite for $17/ticket. It was such an amazing experience and I'm so glad to have found TickPick! I would definitely recommend and will continue using for all my ticket needs.

Date of experience: May 21, 2025
Pennsylvania
1 review
0 helpful votes
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Great Experience (and show)
June 1, 2025

No issues. Great customer service Communications with rep after having questions/concerns with transfer. By-product of first time T. P. user

Date of experience: May 18, 2025
Minnesota
1 review
0 helpful votes
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Super easy process
June 1, 2025

I will use this site again for tickets. They were easy to purchase and the transfer to get my tickets couldn't have been easier. Thank you!

Date of experience: May 21, 2025
Ohio
1 review
0 helpful votes
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Guardians game
May 31, 2025

Worked very smoothly. Mobile app worked great. Would use again.
Seats were good and the weather was perfect. Outcome of the game was not in our favor.

Date of experience: May 18, 2025
California
1 review
0 helpful votes
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Totally Safe
May 30, 2025

I was concerned that the tickets wouldn't work or there would be issues but nothing! Everything went as planned and we enjoyed our event.

Date of experience: May 20, 2025
Arkansas
1 review
0 helpful votes
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Great time in KC
May 30, 2025

My experience using the site to buy the tickets was easy and I felt comfortable finding the seats I wanted. I really like the 360 feature to get a better idea as to where the seats are. My son recommended this site and I certainly plan to use for any future purchases. Tickets were delivered quickly with no issues

Date of experience: May 18, 2025
Arizona
1 review
0 helpful votes
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Fantastic Experience
May 30, 2025

This was the easiest and smoothest process I have ever experienced in purchasing tickets. I will absolutely use TickPick again.

Date of experience: May 17, 2025
Louisiana
1 review
0 helpful votes
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Treaty oak revival
May 30, 2025

Best concert I've ever attended. Tick pick made it easy to download my tickets. Great amphitheater and wonderful experience.

Date of experience: May 17, 2025
Arkansas
1 review
0 helpful votes
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AR/TN baseball game
May 29, 2025

Ticket purchase and delivery was seamless and so easy. The seats were perfect! We will definitely purchase again.

Date of experience: May 19, 2025
California
1 review
0 helpful votes
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Cruel World Fest for less money
May 29, 2025

I was glad I was able to save some money off the face value price of a festival that was not sold out. The TickPick App and Website were easy to navigate. My ticket was transferred in a timely manner, without any issues at the gate.

Date of experience: May 17, 2025
Illinois
1 review
0 helpful votes
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May Concert
May 29, 2025

Seats were very, very uncomfortable. Won't go back there for awhile. Bought water and they wouldn't give us the tops to put back on the water bottles. Not a great venue for a concert right now. People standing up in front of us was not cool at all. Ushers did a great job, but people just ride in general.

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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The ticket transfer was not smooth and a great source of anxiety. Ticket Master's site said the transfer was made but I could not access them. I emailed several times to get help. NO response. I had a transfer tab available, even though I could not see my tickets, I transferred them both to my sister who was attending with me. She had both tickets Problem averted. When we got to the venue, she could only access one of the two tickets from her phone. The venue was able to access the ticket through their system so we were able to attend. The mobile phone only ticket policy would be great if only it worked. I have had this problem with other vendors at sporting events too. Give me a paper copy everyday over this if it can't be done right

Date of experience: May 19, 2025
New Jersey
1 review
0 helpful votes
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Amazing experience for my 12yr old niece 😍... loved seeing Kane Brown live, and enjoyed Mitchell Tenpenny and Ashley Cooke, as well πŸŽ΅πŸŽΆπŸŽ€πŸŽΌπŸ˜ŠπŸ‘

Date of experience: May 16, 2025
Virginia
1 review
0 helpful votes
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You took me out to the ballgame
May 28, 2025

Your app was easy to use. Your customer service representative representative was knowledgeable and help me. It was my first time it was easy. It was without a fee and I probably would not have gone to the game. Had I not tried your service. Thank you.

Date of experience: May 14, 2025
Pennsylvania
1 review
0 helpful votes
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Horrible seat however I walked around the venue. To get over the shock! Do not pick this location for seating.

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
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Easy and fast!
May 27, 2025

Super cheap tickets and they were amazing seats! Definitely coming back to get more but I wish there was more discounts

Date of experience: May 14, 2025
South Carolina
1 review
0 helpful votes
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Great First Experience
May 27, 2025

First time using TickPick and could not be happier with everything. The pricing is clear and upfront, the seat map was great to compare sections, payment was smooth, and the tickets were transferred and worked very easily. It took about 36 hours from purchase to ticket transfer, but that was clearly stated at time of payment, so not a surprise. Just don't expect tickets immediately, again, not a problem and was known before purchasing. Overall it was a fantastic first experience and we greatly enjoyed the show. I will certainly use and recommend TickPick for future events.

Date of experience: May 13, 2025
Massachusetts
1 review
0 helpful votes
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Awesome experience
May 26, 2025

I was stressed because the day of my event my ticket hadn't been released. I sent an email and tick pick responded quuckly with a replacement ticket that was better than my original ticket.

Date of experience: May 16, 2025
Italy
1 review
0 helpful votes
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Fantastic!
May 26, 2025

Great experience! Very american. Good place. I love the game, the people and the feeling. Thank you!

Date of experience: May 16, 2025