On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was without a doubt the best experience I've had when dealing with resale sights! Easy to navigate and very trustworthy with the upfront price!
My experience with Tick Pick initially was EXCEPTIONAL. But when it came to the interjection to Ticketmaster was horrible. The instructions were incomplete and non informative of the actual step by step of accepting the tickets to day of showing ticket at the event. This needs to be corrected and simplify the process with Ticketmaster. The ticketmaster process to the Peach Bowl app was very confusing and convoluted. Use the K. I. S. S prices of Keep It Simple Stupid should be followed for greater customer experience and satisfaction. SIMPLIFY the ending process
Seats I purchased were considered clear view, however when we got to the venue they were anything but. Had a sound tent and huge lighting tower blocking view of the stage, even when standing. I had contacted Tickpick customer service in advance of the show because tickets in my row, just a few seats over from mine on either end, were listed as limited view. I found it very odd that somehow my seats also wouldn't be obstructed. I was assured the seller gave no indication I would have anything but a clear view. I'm not sure who is at fault here, but at the price I paid it was very disappointing to say the least. As someone directly behind me said "it feels like a bait and switch".
I bought a ticket for the Nine Inch Nails concert in Philadelphia, and the process was completely simple and the ticket was fairly-priced. I would definitely use TickPick again!
I got tickets to Luke Bryan through TickPick and it was great! I got my tickets much cheaper, I got amazing seats, and the app was so simple to use compared to other ticket apps!
Bought tickets to a sold out event. Got a little worried when I had to wait for seller to relese due to a bad experience with StubHub which they never sent me the tickets after I drove and paid for parking. Tic Pic was totally different and got tickets within 5 minutes. Enjoyed the football game! Go MIZZOU!
My experience was nothing short of amazing. My first concert I've never bought any tickets to anything. This was easy to navigate I had no issues. Very informative through the whole process even up to the day before... I will def be purchasing from tick pick again
After installing the TickPick App, it was very easy to access my Phillies tickets. The purchasing process was easy as well.
I liked everything about it, although having to wait until the last minute to get the tickets was nerve-wracking. Even worse was the fact that they won't let you save your ticket to your phone wallet. Why does every other service allow that but you can't? What happens if you can't get a phone signal at the venue? You can't use your ticket, no matter how much you paid for it. I know this because I tried to view my tickets from Penn Station in NYC where Verizon had a poor connection and my tickets weren't available even though I had received notification that they were delivered. So I had to travel to the concert venue with no confidence that me and my two companions would be able to show our tickets and get in. That seems quite unnecessary.
Very easy to get in the stadium with the face recognition me and my friends were impressed, good price on tickets and we will go again on a day game. Thank you!
Found good seats at right price and good view. Wow. A service that does what it says. Does it deserve a 'review'? Come on. I guess if it sucked I would want to let everyone know, but it did not suck at all.
Wonderful experience just want to know when and where are the pictures taken with eagles veterans Brandon Graham and Fletcher Cox are going to be sent.
I was looking for last minute tickets, but as always, the processing fees are always ridiculous. Tick pick came through with the exact tickets I had found on Ticketmaster without the fees! Look no further for all your ticket purchasing needs!
On a whim, my buddy, and I decided to check ticket availability to see the show at Fenway, literally an hour before showtime, we were able to locate some very inexpensive tickets to get us into the ballpark, the process was very easy and worked out great!
It was a great game very good view and seats the crowd was amazing when it was time to cheer on the Saints Who Dat!
This was a fun event unlike anything we've attended before. The extras/photo ops on the tour were very nice! Dinner could have been a bit better - the Q&A was phenomenal. The only thing I have a question on - a photographer was taking photos while each of us were getting our photos with Cox & Graham - is there a way that we can get a copy of our photo?
It was an easy buying and redeeming experience I especially like the full price revealed with no extra or hidden fees
From discovering the perfect ticket to enjoying incredible seats, every moment was a joy. We created unforgettable memories at the Jays game!
I recently discovered TickPick and LOVE it! SO easy to buy and you see the final price. Highly recommend it!
The security at Observatory North Park grab onto their guests without consent just to check wristbands.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account