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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
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I was surprised how simple the process of getting tickets was. There were no glitches. Very happy with pricing. I have already used the app again, for a show tonight 9/13…front row.
Got two tickets for less than the price of one! They were in my possession in under 30 seconds, smooth as butter at the venue.
The experience was great. Easy to make the purchase on the website. I had so much fun at the game, got some swag and had some great conversation with the staff.
It was amazing. I bought the tickets as a present for my dad for his birthday and he loved it.
What a great weekend! I was at both 49ers Rush events for the weekend. I met so many great 49ers fans!
John, has done a great job bring the 49ers community together, and I'll be visiting again in the future!
Epic weekend!
Bought Bills season opener tickets the morning of. TickPick had the best prices and no additional fees unless they're built into the prices. Tickets were delivered in a timely manner.
I was skeptical at first but couple of weeks before the show got notification that I had received the tickets. Days before the event the scanner barcode showed up and it works at the day of the event. Everything is legit 👌 💯
I purchased the tickets but did not receive the link to transfer the tickets. I started calling Tickpick 30 min before the event and it took 1.5 hours to fix the issue. We got into the game but were an hour late.
Getting third party tickets was a hassle due to internet restrictions at Greek Theater. Took a 30 minutes to get tickets to upload plus going back and forth to car due to parking with pre-sale parking was a hassle. So great job tick pick but Greek Theater horrible.
Ordering tickets on this app is really quick and easy. You get the tickets on your phone right away and that is also a simple process. Great seats for the best prices I've seen.
I purchased an amazing seat a few days before the concert but grew concerned because they weren't delivered by the date promised. Through email Claudia reached out to the seller, and when I wasn't happy with the "replacement seat" offered by the seller (they claimed they no longer had my row one seat and offered a worse seat to replace) she reached out again - and the seller magically had my purchased seat available. Claudia assured me my seat was secured and I was able to have a once in a lifetime experience with my favorite band! Thank you!
This was a gorgeous venue in the heart of the ozarks. The weather was beautiful it was the perfect amount of crowd. Concessions were reasonable. Will be back!
I purchased tickets for the sept. 7th Raider vs Patriots football game and had no issues. This is my newfound ticket purchasing site. Loved the easy and fast purchase process.
We loved it. The tickets arrived as promised at a fair price and the event was spectacular. This was a much easier service to use and the fees were negligible.
Everything was good, including the seats. It's too bad the weather didn't cooperate/
Had a great time at the Dolphins/Colts game! TickPick makes buying tickets so easy and there are NO Surprise fees! Will definitely use again and again!
Had a blast and love using TickPick! The in app feature for scanning tickets is a great add!
My experience was a 10 out of 10. I love you guys app. I use the app all the time. Great experience love it.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

