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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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I purchased tickets for a concert, covid hit and the concert was eventually cancelled. I had to make numerous attemps to get a refund which eventually happened but was not made easy at all. This was origianlly 1 star review, but as I did get my money back I have now made it 3 stars.
We purchased two tickets to a football game, with social distancing measures being enforced at the stadium. Unfortunately Tickpick allowed the seller to split its 4 tickets to sell them 2 by 2, therefore having us seat right next to strangers. This is totally unacceptable and against Houston Texans/NFL rules in effect at the game.
Great experience attending my event, highly recommended
Hi Randall,
Glad to hear you had a great experience! Thank you so much for leaving this great review and giving us an opportunity!
Ticket price included fees and was below face value. Timely delivery. Great transaction!
Hi Adam,
Thank you so much for the great review and for the feedback!
Got tickets for the Monday night game in Tampa. Good customer service and comparable pricing.
Hi Leonard,
Thank you so much for leaving this great review and giving us an opportunity!
Even though the game weather was terrible (low 30's rain/snow mix and winds up to 30 MPH) I still very much enjoyed myself. Ticket buying experience worked perfectly and I had no problems getting into the stadium.
Hi Ethan,
Thank you so much for the review. We are happy you enjoyed yourself!
What is there to explain? I got an amazing value on great tickets to the World Series, and got to take a friend, my cousin, and my dad to watch their teams play for it all. In a crazy year, that was one of the highlights for sure.
Hi Ryan,
Thank you for taking the time to write your experience with us, we truly appreciate it.
Hi Justin,
Thank you so much for the great review, we sincerely appreciate it!
I received everything in the time frame told. I will be purchasing again.
Hi Nikki,
Thank you so much for the great review, we sincerely appreciate it!
I bought tickets for an event, on the day of the event the reseller had yet to transfer the tickets. I spoke with customer service and they were able to get me seats to said event at no extra cost. Excellent customer from Tick Pick.
Hi Hans,
This is great to hear! Thank you so much for leaving this great review and giving us an opportunity!
Great seats and such a smooth and easy order transaction. Thanks!
Hi Jackie,
Thank you so much for leaving this great review and giving us an opportunity!
Got cheap tickets to a great game in Dc to see the best team!
We had such a great time, the seats were good, the game was awesome!
Hi Jacqueline,
Glad to hear you had a great experience! Thank you so much for leaving this great review and giving us an opportunity!
Thanks for the review Jason, we're happy to provide easy access to great experiences.
I like this site. Should we ever return to baseball games again, I will be purchasing my tickets this way again. Go cubbies
Thank you for the great review Hailey, we're looking forward to being your go-to source for future games as well.
TickPick worked very well, I bought a cheap ticket a few hours before the event. Everything worked smoothly.
Hi Issac,
Thank you so much for leaving this great review and for giving us an opportunity!
It was easy to use and easy to compare prices for each game. Never using StubHub again with their fees.
Hi Greg,
Thank you so much for the great review, we sincerely appreciate it!
The game was awesome! Seats were good a little pricey but good
Hi Geoffrey,
Thank you for giving us an opportunity and for leaving this great review! Hope you had a great time!
Went with my sons from Indiana to see Chicago Bears at Denver Broncos. Looking for something to do Saturday night and decided on a Rockies game. Just an hour or two before game time, used TickPick to get great seats at a very affordable price. Best thing about TickPick is no exorbitant handling fees like another popular second hand ticket site.
Hi RT,
Thank you so much for leaving this great review and for giving us an opportunity!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jenny,
Thank you so much for the great review and for the feedback!