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TickPick

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Playoff tickets
January 5, 2021

It was easy to use and easy to compare prices for each game. Never using StubHub again with their fees.

Date of experience: January 5, 2021
Jack S. — TickPick Rep
over a year old

Hi Greg,
Thank you so much for the great review, we sincerely appreciate it!

Minnesota
2 reviews
0 helpful votes
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Great
January 5, 2021

The game was awesome! Seats were good a little pricey but good

Date of experience: January 5, 2021
Jack S. — TickPick Rep
over a year old

Hi Geoffrey,
Thank you for giving us an opportunity and for leaving this great review! Hope you had a great time!

Louisiana
2 reviews
3 helpful votes
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Rockies Baseball
December 21, 2020

Went with my sons from Indiana to see Chicago Bears at Denver Broncos. Looking for something to do Saturday night and decided on a Rockies game. Just an hour or two before game time, used TickPick to get great seats at a very affordable price. Best thing about TickPick is no exorbitant handling fees like another popular second hand ticket site.

Date of experience: December 21, 2020
Jack S. — TickPick Rep
over a year old

Hi RT,
Thank you so much for leaving this great review and for giving us an opportunity!

California
1 review
0 helpful votes
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Love tick pick
December 14, 2020

Got tix last minute for sold out show, Rocketman at the Greek. Was a fun night. Wouldn't have gotten to go had i not found tickets on tick pick. Love the site.

Date of experience: December 14, 2020
Jack S. — TickPick Rep
over a year old

Hi Ellie,
We are happy you were able to attend the event and thank you for giving us an opportunity.

Arizona
1 review
0 helpful votes
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Always Simple with TickPick!
December 7, 2020

I've been using TickPick for a while now, and I love its simplicity and "no-fee" mission. It shows how much you're paying up front, which allows me to compare ticket prices with other providers. Spoiler alert: I shouldn't even bother checking other sites. Can't wait to get back in arenas/stadiums so I can use TickPick again.

Date of experience: December 7, 2020
Jack S. — TickPick Rep
over a year old

Hi Charlie,
Thank you so much for the review. We are happy you enjoyed our services.

Texas
1 review
0 helpful votes
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Easy as 1, 2, 3
November 30, 2020

Very easy to do business with. Got great tickets at a good price. Would definitely purchase again.

Date of experience: November 30, 2020
Jack S. — TickPick Rep
over a year old

Hi Dawn,
Thank you so much for leaving this great review and for giving us an opportunity!

Canada
1 review
0 helpful votes
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Love having options for event ticketing
November 26, 2020

Choose your own adventure - choose your own price with bids.

Date of experience: November 26, 2020
Jack S. — TickPick Rep
over a year old

Hi Dani,
This is great to hear! Thank you so much for leaving this great review and for giving us an opportunity!

California
1 review
0 helpful votes
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Sucks
December 23, 2020

One day late payment $35 now they want feedback ha

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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No concert no refund
December 23, 2020

I bought tickets through your site 9 months ago. The concert never happened but I can't get a refund.

Date of experience: November 23, 2020
Louisiana
1 review
0 helpful votes
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I purchased tickets for Chris Stapleton in Biloxi in March of 2020. The concert was of course delayed and then cancelled due to COVID. Concert now shows a tentative date in fall 2021. I made numerous requests for a refund. When you dont get the service you paid for how can you NOT get a refund. The tickets were over $400. They won't refund because they say it has been delayed not cancelled. STAY AWAY FROM THIS COMPANY EXTREMELY UNETHICAL. TICKPICK SUCKS!

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2020
Texas
1 review
0 helpful votes
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No fee pricing very was straightforward... e-ticket delivery was almost immediate

Date of experience: November 6, 2020
Jack S. — TickPick Rep
over a year old

Hi Chris,
This is great to hear! Thank you so much for leaving this great review and for giving us an opportunity!

California
1 review
0 helpful votes
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Email
December 2, 2020

I accidentally put in the wrong email and got charged for two sets of tickets

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2020
Washington
1 review
0 helpful votes
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Ticket was invalid at gate
November 25, 2020

I went to the concert and when my ticket was scanned, it came through as invalid. There was no customer service number that was open to assist on the West Coast. Fortunately, since I had no other choice, I managed to sneak into the concert and sat in the seats that I had purchased, but I missed the first several songs of the set. If you are not going to have customer service available at the time of the concert to manage issues that may arise, you shouldn't be selling the tickets. I will hesitate to purchase from TickPick ever again.

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2020
Pennsylvania
1 review
0 helpful votes
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Great site
October 26, 2020

Great experience, good tickets, good prices, great availability. Best for baseball

Date of experience: October 26, 2020
Jack S. — TickPick Rep
over a year old

Hi Brecken,
Thank you so much for leaving this great review and for giving us an opportunity!

Texas
1 review
0 helpful votes
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Won't load any tickets
November 21, 2020

Used to be good but now it sucks and won't load any events or tickets at all

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2020
Indiana
1 review
0 helpful votes
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Cant use my credits
November 20, 2020

Bought tickets and it was cancelled due to covid and now I can't use my credits

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2020
Pennsylvania
1 review
0 helpful votes
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We LOVE TickPick!
October 21, 2020

Wow, this is one of our favorite apps to use. We've purchased so many tickets through TickPick. The prices are fantastic, the app is easy to use, and all of our seats have been amazing. For last-minute tickets at the absolute lowest prices, use TickPick!

Date of experience: October 21, 2020
Andi S. — TickPick Rep
over a year old

Thank you for the review Brett! We look forward to providing you with tickets for many more events to come.

Ohio
1 review
1 helpful vote
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Bad experience
November 20, 2020

Bought 2 sets of tickets and was told 1 was going to be resold and never was and I lost that money

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2020
California
1 review
0 helpful votes
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Great service
October 12, 2020

I always receive great service with Tick Pick. Even when I needed help with a pickup, they jumped in. And I love that there's no extra fees! Will continue to use Tick Pick.

Date of experience: October 12, 2020
Jack S. — TickPick Rep
over a year old

Hi Chris,
This is great to hear! Thank you so much for leaving this great review and for giving us an opportunity!

Colorado
1 review
0 helpful votes
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App didn't tell me where to go and I lost $100, not very likely to return

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2020