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TickPick

4.8

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From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Smooth transaction
November 6, 2025

From finding the tickets, purchasing and paying, to receiving them and transferring to my apple wallet, everything went very smoothly and effortlessly. The map layout of the event was spot on as well.

Date of experience: October 27, 2025
New Jersey
1 review
0 helpful votes
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Knicks Home Opener
November 6, 2025

Great seats, the MECCA was rocking and to spend time with family and friends its always a plus.
Tickets could had been less but it's NY and the memories are priceless.

Date of experience: October 27, 2025
Delaware
1 review
0 helpful votes
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Great experience!
November 5, 2025

This was the best tour EVER! The only thing that could've made it even more great is if one or more of the players popped up for a surprise visit. I loved every second of the tour and learned some new things about the stadium and my favorite team. I would probably do this tour again.

Date of experience: October 26, 2025
Florida
1 review
0 helpful votes
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Had a very pleasant evening watching the Chicago Bulls play the Orlando Magic at the Kia enter. Was very happy with my seat location and getting to and into the Kia Center was pretty easy.

Date of experience: October 26, 2025
Florida
1 review
0 helpful votes
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The best choices at great value!
November 5, 2025

Got great seats on center ice, 6 rows up! The best seats we've ever had for a hockey game! Easy and reliable ticket access. Thank you for the memorable experience!

Date of experience: October 23, 2025
Washington
1 review
0 helpful votes
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Easy to use
November 4, 2025

Buying my tickets and using them were easy! I'm a little older and technology is not intuitive yet I was able to navigate the website from beginning to entering the doors the of the venue with zero problems.

Date of experience: October 21, 2025
Texas
1 review
0 helpful votes
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INCREDIBLE.
November 3, 2025

I got a club section seat for under $100 and had the most incredible experience. Not only did I get my ticket transfer so quickly, SEVENTEEN was amazing and it was a night I will never forget. Thank you TICKPICK!

Date of experience: October 21, 2025
Ohio
1 review
0 helpful votes
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#1 Place to get tickets!
November 3, 2025

TickPick was great. It was exactly like using Ticketmaster without the extra fees. I normally drive to the box office to buy tickets from Ticketmaster, but now with TickPick I don't have to make the extra drive.

Date of experience: October 24, 2025
Tennessee
1 review
0 helpful votes
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Smooth Purchase and No Hidden Fees
November 2, 2025

Great experience from start to finish. The prices were fair, checkout was simple, and the tickets arrived right away with no issues at the venue. I appreciate that TickPick doesn't charge extra hidden fees. I'll definitely use them again for future events.

Date of experience: October 23, 2025
California
1 review
0 helpful votes
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Gigi Perez@ The Fox
November 2, 2025

One of the best concerts I've ever attended! The venue was stunning, the music was everything I wanted and more, and TickPick was the place to buy these tickets!

Date of experience: October 20, 2025
Michigan
1 review
0 helpful votes
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Red Wings with a Win
November 2, 2025

Tickpick made it easy to aquire tickets via my phone. Site was very intuitive with desire path quick to purchasing. Upon arrival, we had out tickets in our virtual wallet and walked right in. Easy Peasy Lemon Squeezy.

Date of experience: October 23, 2025
Florida
1 review
0 helpful votes
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Great Experience
November 2, 2025

I was nervous, tbh, about the process. This was my first time using TickPick. I purchased tix well in advance so to have to wait until, at the latest, the day before the game was nerve wracking. When I did receive my tickets, it was a week or two before, and they came as a pdf. I thought they'd come as a transfer from Ticketmaster. I reached out to customer support and the reassured me that all was well and gave me a number to call in case there was any issue. All was well! Will definitely use again!

Date of experience: October 19, 2025
Texas
1 review
0 helpful votes
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Cowboy game
November 2, 2025

It was such a beautiful experience and this just made me want to continue to purchase tickets for another game for sure. Y'all made it so easy.

Date of experience: October 19, 2025
Kentucky
1 review
0 helpful votes
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Hesitant - but glad I took the leap!
November 2, 2025

I was a little hesitant to purchase tickets after reading some bad reviews, but I'm glad it did! Not only did I save money, but I had a seamless experience.

Date of experience: October 19, 2025
Alabama
1 review
0 helpful votes
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Easy and super detailed
October 31, 2025

Overall great experience. Could easily access the events I was looking for, used the ma feature to find the tickets I wanted and some even had a 3D picture of the view! I had no issues accepting and using the tickets when the time came. I will only use TickPick going forward.

Date of experience: October 21, 2025
Florida
1 review
0 helpful votes
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Amazing experience!
October 31, 2025

Had tickets through a competitor and they never arrived. Had to search last minute and found an amazing deal through TickPick! Tickets came immediately and effortlessly saving the day and making the experience unforgettable!

Date of experience: October 21, 2025
Canada
1 review
0 helpful votes
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Confusing system to retrieve tickets
October 31, 2025

I ordered Toronto FC (soccer) tickets through Tickpick and thought it would be a seamless experience. But once it came time to accept/redeem tickets, the link sent me to the Toronto Raptors Ticketmaster portal, along with someone that sent me Toronto Raptors tickets. The first was a legitimate email, and the second appeared to be a suspicious email. The strange part was that both emails came at the exact same time. I gave this review a two-star, because Tickpick customer service responded in a timely manner, and helped to troubleshoot. Unfortunately, the time spent locating the tickets was excessive. The tickets went to another and separate Toronto FC Ticketmaster, for which I had no clue that this portal existed. Stranger was how the tickets went to a separate email address (different from the email address I used to create a Tickpick account). Frustrating experience overall. It was a good thing that I ensured the tickets were ready to go before the event, as it had taken 2 days to get this resolved.

Date of experience: October 18, 2025
Texas
1 review
0 helpful votes
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First timer
October 31, 2025

My first time buying from tickpick. Got last minute tickets to see All American Rejects/ Jonas brothers for an affordable price! I was tracking the event and TickPick had the best price so close to the event so decided to to give it a chance and was not disappointed. Love that there are no fees so the price was what it was upfront and the tickets are verified. Received my tickets very quickly and had an amazing night. I will definitely be purchasing again in the future.

Date of experience: October 18, 2025
Ohio
1 review
0 helpful votes
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Great experience
October 31, 2025

Tickets were easy to get and easy to find good seats. Loved the seat view and tickets transferred easily and quickly. Definitely will be using TickPick again!

Date of experience: October 21, 2025
New Jersey
1 review
0 helpful votes
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What a great deal!
October 31, 2025

We had an unexpected weather event, and this team was Johnny on the spot alerting us to our options and such. We were offered a partial refund for an abbreviated tailgate (which we opted for) or a full refund if we wanted to cancel. The ONLY issue was the tailgate spot wasn't identified as to which tent number, so we wandered a bit before finding our spot. But it was a fantastic deal for the cost. We will absolutely look you up at our next visitor football trip! Can't recommend highly enough.

Date of experience: October 18, 2025