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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was sent an email saying tickets would not be available until late September?
The title of the review says it all! Service fees in excess of $250.00.
Easy to navigate! Tickets were delivered to me almost immediately.
Good very very good. Very good experience. Thrilling experience loved the experience
I had a good experience but it's weird that I was asked three times to write a review
Not overly happy with the experience. Left wondering if I actually have tickets or not
You should send the electronic tickets right away instead of waiting until the show.
Easy! Work great and fast I recommended to people want great ticket!
Very nice experience to purchase my tickets here. Highly recommended
Fine experience, I just didn't grow up w a computer m, am not technologically literate and now I MUST deal w an e ticket situation.
Don't have the tickets yet. Really don't like waiting so long to get my tickets. So not really sure what this experience is going to be like.
We were able to get orchestra center tickets for Wicked at an amazing price within 2 hours prior to show starting. Great experience!
Very easy to use, and self explanatory. I've use this in the pass
Make sure you notice the currency that the tickets are sold in and note there are NO REFUNDS! Now I'm stuck with over priced, nose bleed seats tickets, that I bought before realizing they were in USD and not CAD. Called customer service ASAP and was basically told "To bad, so sad. Try and resell them on another site since we only deal in Corporate wholesale tickets. Good luck!".
I bought tickets thinking they were $40 each and after purchasing 3 I was charged 160$. You can't see the total until after you check out and there is no itemized receipt that shows the fees
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members