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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate had no problems getting what I needed was safe and secure.
Good- good experience except for fees! Too high priced- what are they for …. Just add to ticket price then
Very easy to deal with, website is as super easy to navigate perfectly easy transaction
The platform is quite easy to use, direct and without too much getting around.
As I was purchasing tickets I noticed a grand total of 344.72 and there were no details. So the charges were pending so I quickly called TicketsonSale trying to cancel the purchase. They lied telling me the charges were detailed. I have an email sent and only the taxes are detailed along with the amount 344.72. Another email was sent to print the tickets and now I see they were 51.77 each, how could that be when originally they stated they were $120 each. So now I was mislead and that the tickets cost $103.54 and I was charged $344.72. $344.72 - 103.54 = $241.18 profit
So easy to use this site, trusted and speedy. Great confirmation and follow up.
Easy to access, easy to register,easy to understand, looking forward to show
This is insisting that I write a response. That's not my idea of a good review experience. A person should write as much as they care to. Now, my opinion of this service has diminished.
I have a co formation email but tickets will not download nor available. What is next steps
Kevin MacRitchie
Conf number *******
All good
Thanks for the service
I am ok with it
Apart from the fact that it is expensive I don't have any issues at the moment
None. I have no comments Inn the experience. This survey is annoying and gives me a bad impression.
I felt that the checkout confirmation was a little bit confusing. I don't understand why we have to wait so long to receive the tickets. Kind of makes me nervous.
Excessive marketing bs. It is extremely annoying. I just want to buy tickets, nothing more
Would be great if i could just get to my tickets.,... not sure why this is necessary.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members