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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Tickets not delivered on time still waiting for e tickets. Not delivered 24 hours
I have recieved about 4 emails about the tickets. Makes it very confusing on what email is what. I have recieved my tickets and have my seats and everything but I'm confused if everything is good
I thought I was buying my tickets through Stiefel and did t quite understand the process until I ended up paying 3 x regular price
I was just looking at a ticket site and AAA front row pit popped up for less than the ticket prices.
Had to jump on that. Thanks.
No problem with printing the tickets and email came on time to my email
Confusing on ordering tickets. Not sure if we received electronically or not. Did we really have to fill out a survey to receive tickets?
It was easy and great way to buy our tickets. The only concern is that fees are high. Looking forward to attending our concert next Month in March.
Very easy to pick seats and purchase tickets. Our tickets will be shown on our mobile at the door. Very convenient!
Quick and easy process. Great website. Looking forward to the show.
The map was very easy to read and selected my seats. I received my tickets soon after my purchase and I was overall pleased with my experience.
I liked the immediate contact once i placed my order. Instructions to follow were clear.
Everything went smoothly. Was is it mandatory that I leave a review?
Everything else was great, but I wish the extra fees were included in the price.
I like to know, it's something is wrong. When i received the tickets within it included.it no included seat numbers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members