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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Smooth process from start to end. Would buy tickets again in the future
When looking for parking, it linked me to this website and parking was $98, plus was charged for overnight shipping (not until June, so not sure why this is necessary) and charged for fees. $155 total.
The problem is I was later told that parking is free. I felt like this is a scam and fraudulent. I want to cancel and get a refund. This is horrible.
Mobile didn't work at all and the online desktop was weak, at best
Bob barker the best 👌 But love to meet Dru and win on The Price is Right..
Purchasing tickets was fast, convenient and easy! Will use this method again if available.
Very good, would book my tickets again through your service.
The concept that I may not receive any further communication about the ticket transfer before the date of the event is unsettling.
I have never used tickets online before. I am a first time user.
I am old & worry about keeping my tickets safe until I can use them, the last week of September.
The tickets were ordered by my girlfriend's daughter, she said it was easy
Wasn't aware I had to complete a survey to confirm that I RECEIVED the confirmation letter acknowledged my overpriced and probably nonexistent but fully paid-for ticket order.
Would be nice if I received my tickets right away. Kind of hard to review the experience when I still don't have my tickets
0/10 would not recommend. The zero return policy, poor communication, and still haven't received the tickets made the experience awful.
Maybe I'm not used to buying tickets this way but it took a little longer than I expected to actually get the tickets. Actually, I still don't have any copies anywhere, even now.
Good experience I would use it again.
Thanks for making it easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members