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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy process to purchase tickets. Received confirmation email immediately.
I haven't received tickets yet but I did receive an order and confirmation email so, so far so good. I'll update this when I receive the tickets with no problem.
Directions not clear. No confirmation number. Also tickets delivered sooner would help guarantee better preparation for event.
Just waiting for concert date and ticket delivery. Hopefully the rest of the process goes perfectly! Thanks
Easy transaction and quick delivery of tickets. Follow up appreciated!
I was able to purchase the tickets I wanted quickly, and the transaction went through without a hitch.
My mom bought me tickets for Rick Springfield for my birthday which turned out to be my last birthday present from her as she passed away July 1,2024
Fees and extra costs bug me. Also don't try to sell my information.
Me gustaría puedan traducir al español y así se facilite un poco mas
My experience so far has been great. Getting emails updates often so I'm not in the dark about getting my tickets on time.
Not interested in giving a review. It was fine. Nothing noteworthy.
I'm not sure I've received my ticket yet. Several emails were sent asking me to confirm I got a confirmation email. Still trying to figure this out.
I was tricked thinking I was on Ticketmaster. You actually charged me double for the same ticket that Ticketmaster had on sale. I know now where I made my mistake and you should be ashamed. Making a profit is understandable, but gouging is deplorable.
It was super easy and quick to get my tickets. I would recommend getting tickets from here!
It was easy to purchase and we are excited. I went to ticketmaster found the event and ordered,
Was easy to do. A needed program for parking in Detroit...
It was a simple experience. Honestly didn't know what I had clicked on. One thing that is different is you don't get to pick your seats. And waiting to see if you got tickets or not.
I wanted tickets, ordered tickets and the tickets arrived.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members