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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very pleasant experience and easy to purchase. Looking forward to concert
Can't wait for my event to see my favorite band with my husband.
Had no problem navigating through the procedure I am a senior sometimes it gets complicated and I get confused. This didn't happen thanks.
Purchased day after sale. Few tickets available. Always feel like seats are held back
It was a great experience, will buy tickets again. Go Gladiators!
Easy to buy tickets. Got confirmation receipt same night. And got tickets next day. Will definitely buybtickets from again.
As of right now I have no issues with my experience. If there is an issue I know to contact the customer service to have my concern addressed.
Nice and simple Easy to navigate. Pleasure to use, would use again
Very good And quick no waiting in line to get tickets and no hassle
Simple process, good communication. I waited too long to buy sporting event tickets when they were cheap, but this process allowed me to still get decent seats.
Not nice to see price doubling not what I intended to pay not upfront with full price
Ordered two tickets to a performance of The Winter's Tale. The process was easy to maneuver and was able to buy the req
Irsted tickets I wanted. It was a very efficient system
Great no issues and got the tickets I wanted. Cannot wait to go to the concert with my friends
Easy process to purchase tickets. Received confirmation email immediately.
I haven't received tickets yet but I did receive an order and confirmation email so, so far so good. I'll update this when I receive the tickets with no problem.
Directions not clear. No confirmation number. Also tickets delivered sooner would help guarantee better preparation for event.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members