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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Upset about U.S dollar conversion.
I was shocked but it was too late.
The tickets were already purchased and posted to my CC.
Easy experience highly recommend it. Never ordered tickets from this site but will definitely be back.
Pues, pagué mucho más de lo esperado si q no me gustó para nada
Very easy to use. The tickets were available when I needed them and easily added to my Apple wallet.
Easy to navigate the site. I don't think you need to count the words in my statement.
Tickets were double the price of general selling tickets. Was going to sell and repurchase from a different company and was unable to sell my tickets.
Sale was fast went well and so far everything is going as planned.
I have no guarantee that I will receive the tickets I ordered. This is very unsettling
Very fast and dependable experience when you want to be at an event
Easy to use! First time using a resale site and this one said it is legit and good reviews!
It was good, went online and bought the tickets, got my email and everything was easy :)
Quick and easy Got good seat Ticket transfer to phone completed in timely fashion
I am not able to see my tickets.
I am worrying that this is a scam.
It was an easy experience bringing able to
Purchase my tickets.
Service fees were over $200. Ridiculously high for overpriced tickets.
It was easy to use and get the tickets but the service fee per ticket is ridiculous
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members