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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ticket master is greedy to charge us 47 bucks per ticket to book early. Penalizing people buying online.
I would have liked the tickets mailed to me rather then waiting until I am in the states and only receiving the tickets a couple days ahead
Things were easy and non complex. Will use again for good tickets
Tried to cancel order just an hour after purchase was unable to cancel order
Don't like the ticket process. I expected to get them quicker versus 2 days before the show.
Update: my tickets were received the same day I ordered them despite what the website states.
My first time purchasing with Tickets On Sale. I will not have an accurate review until I receive my tickets.
Great service. Easy to use. Will use again. Quick responses
Easy and fast on purchasing tickets. Happy the website accepted paypal as a payment option.
Great experience easy to purchase can't wait to see our favorite team
Ez for mature eyes, looking forward to a fun filled experience
I did not realize the many added fees - planned on a $16.00 ticket, now it showed up as $22.00
Quick and easy to use platform very user friendly, Immediate follow up email
You continue to send me this email but i cannot make my final review unless i receive my tickets
Lady with the table said couldn't find my name,she send to the window still no go,head guy came they didn't accept, didn't let me,after paying 253.00$ NO GO in concert
All went well. Appreciate the service
Everything is perfect..
Confirmation was good.
Too many steps to receive my tickets.
Not a techy so these purchases are a challenge.
My tickets were sent to my tablet email but should've been sent to my phone.
Can this be transferred to my phone email?
The tickets were reasonably priced but all of the fees surprised me when I placed the order. I'm thinking of cancelling due to the high price of the tickets and fees plus the insurance.
I did not understand who TicketsOnSale was, and how I bought tickets through the Brewers and then got them from TOS? I had to call your Help Line, and did get good help from a woman in (her) middle of the night in the Philippines.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members