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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought 4 tickets at $33 each which should be around $132 but I was charged $215 or thereabout and was told after paying. SO it would have been nice to know what the hidden charges were.
Unclear process after purchase toward obtaining tickets; high fees: 1/4 of total.
Don't know when I will receive my tickets. Can you please advise?
Easy to make the reservation, receive and download the tickets!
Good experience okay i will have to use it again if this goes right.
Nervous about my purchase, hope all goes well and is legit. Just want to have a good time.
Simple and quick! Yeah yeah yeah yeah it was really cool and stuff, yo.
Everything is good so far. Experience is good follow up is good. Communication is good.
First time using this service. It was fast & easy. Fees seemed kinda high though.
It was fine.jfdslkj;dfksjlkdfjsldfjklsjfdkdlsfljsdkfkjdfl
The experience and the website was great and I received the tickets very fast.
Process to buy and receive tickets has too many steps. Feels like a scam.
I feel like the website pays to come up first on google. Tickets cost three times more than on venue site. I feel scammed and am worried it might not even be a valid ticket.
It was simple and easy even purchase my tickets army friends did and found my seats next to them
Using this site took very little effort on my part...which i appreciate!
It very super easy to buy and get my tickets for a reasonable price
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members