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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Process to buy and receive tickets has too many steps. Feels like a scam.
I feel like the website pays to come up first on google. Tickets cost three times more than on venue site. I feel scammed and am worried it might not even be a valid ticket.
It was simple and easy even purchase my tickets army friends did and found my seats next to them
Using this site took very little effort on my part...which i appreciate!
It very super easy to buy and get my tickets for a reasonable price
It was a very easy process to order tickets. It was very convenient
Great easy and quick. Very convenient. I will use again. Can't wait
Took very long to get in 45 minutes when trying to get tickets
Easy to purchase! Got my confirmation right away with date when my tickets would be available.
I have received numerous emails from you, but I have not received the tickets. I have been trying to chat with someone in regards to this. It is getting incredibly frustrating. No tickets have been delivered. Many other emails have been delivered but not the tickets so I need someone to help me figure out how I get my tickets just re-email them to me. This is beyond frustrating and annoying.
Need other options to get tickets than a cell phone and fees are.
Why the hell is it 8 dollars to deliver my ticket by email...scam
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members