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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I received my order confirmation but have yet received any further emails to get my ticket
The process was easy enough. I don't love that I don't have my tickets until closer to concert time.
Fast and easy purchasing. User friendly sight. Was able to pick out seats and order easily.
I'm not sure how to access my tickets. Is there an app? I'm worried I won't be able to get in.
Process was easy and tickets arrived promptly. Always disappointed in the amount of money that is charged in fees.
Everything was satisfactory, however my tickets haven't come into my AXS app yet and it has been several days since I received the confirmation email.
TicketsOnSale is a pretty easy website to maneuver through. It would have been more helpful if the seating areas were marked better as we have never been to this venue in the past. We have no idea if we will need to bring our own chairs or not.
I was looking for good options for a specific concert. Found tickets and they were reasonably priced tickets.
Customer friendly and very easy to navigate. There was quick feedback.
I thought I was going through AXS but realized after I paid it was TicketsOnSale. I quickly researched and some said it was a scam and others didn't. They transferred my tickets to AXS within minutes.
I'm still waiting for the delivery of my tickets, but it said they should be here closer to the event
Straight to the point, no BS. Here's your price. This is what we can do.
And I would say they did awesome!
The process was fast and easy. We can't wait for the show in May!
The email says to create an account to receive my tickets. However, I am still unsure how to do this? Will have to followup.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members