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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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First time buying tickets in a long time, since 2020. I'm not sure how legit this website is but I guess I'll find out in June if I get my tickets
How do you get ADA seating. There is no place to make that selection. Very frustrating
Todo fue muy bien al comprar los tikets todo excelente
Sólo falta disfrutar en el concierto
After ordering my tickets I was inundated with emails and were they ever confusing! "10% OFF! Don't Miss Out on Paul Simon Tickets" AFTER making my purchase! Then the link took me back to the site to purchase tickets! Then the offers from vendors on top of that? Don't think I'll be using this ticket service again if I can help it
Flash tickets —only option to receive tickets. Unfamiliar with it. Not sure how I'm going to get my tickets.
So far it's been very easy. Look forward to seeing the show and purchasing tickets this way in the future
Quick and easy! Like it a lot better than purchasing Live Nation tickets.
Needed tickets for the hardy concert in pa. Found them.online easy and checked out.
Easy to use and fees less expensive yes less expensive of fees!
The purchase process was quick and easy and tickets delivered promptly.
Nothing to say it was just another ticket transaction, transparency could use improvement
When I purchased tickets the total amount was different a lotwith the service fee,and Canadian dollars increasing. You should inform the details thoes extra charges before check out. The extra charges was 2times then original price. Still waiting my tickets.They say, will sent my ticket day before concert but I'm not sure... frustrating
So far so good, a pleasure, a good all round experience. I would deal with you again
I received the confirmation email promptly but I'm still waiting for the actual tickets.
Receipt of tickets was confusing and i am still not sure i have them
Rápido y senillo la compra no me llevo mas de 5 minutos el hacer todo el proceso
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members