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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The fees to purchase tickets are way too High!
It would be nice to not have a huge fee tacked on to the already pricey ticket.
Absolutely sucked and won't buy again. Would like a refund.
First time using tickets on sale, not pleased with the experience, you purchase tickets in advance but don't get them until right before the event. Still haven't received the tickets so it feels like a scam.
I clicked how many tickets I wanted and bought them. Nice and easy process
Where are my tickets? Am looking at my emails and I don't see my tickets
Easy time buying tickets on this site would recommend it to people
Also good experience purchasing experience. Thanks so much.
It would help to have more concrete sense of where the tickets are as this process unfolds. It's a lot money without the peace of mind of assurance.
No rating for the fact that I have yet to receive my ticket. Once I have confirmation with a ticket that is valid and accepted
Very user friendly and easy to purchase tickets. Site was easy to navigate through. Found exactly what I was looking for.
I don't often purchase tickets online. This was an easy and efficient way to purchase tickets for an upcoming football game.
I was ripped off $65 because I thought I was using ticket master. Tried to cancel the order, which was not clear on the charges, but they wouldn't assist. It felt like a scam, and I paid $32.50 per ticket more than the rest of my group because of this.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members