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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have no complaints. I found what I needed and purchased it easily!
The confirmation email could be clearer. It says "processing" but it's not clear if the payment is processing or the tickets are processing.
Good easy experience easy to order. No issues so glad the process was easy
Easy and cheaper from other sellers with similar seats. Whole process was fast and efficient
Cheaper than other sites and easy to use. The electronic tickets arrived in minutes.
Can't choose specific seats like ordering directly from venue
Everything is fine. It appears that the tickets were transferred to my Ticketmaster account. Please stop sending emails. Too many emails.
I was not told what the amount of service fees would be. I will never buy from this company again Total Ripoff. I was never told about the service fee. I think this wrong. Thanks for being a terrible service.
Got taken. I have not received the tickets yet Just got email which will not get me to the stadium
Made it quick and easy to get tickets to watch a spring training game with my family
It was not as easy as it could be. The whole thing wanted more and more info which is ok but by time you get to what you were originally trying to do it was just to much.
Had to type something here to get my tickets, it's annoying to jump through all these hoops.
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Easy process, app easy to use straightforward, would recommend
It was easy. Fees a bit high. And that's all I've got to say about that.
Was Quick and Easy to purchase tickets, now just have to wait for the tickets to be delivered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members