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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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This is my first experience purchasing concert tickets through email. I hope it is a good experience
The order process went fine but the additional fees - not itemized before the final sale was charged - were quite shocking. Next time, I will drive to the Appleton ticket office. My bad!
Easy to order,.but like to have picked specific seats, instead of just picking a row/ area.
Need to have merchandise within 2 business days. More communication with the buyer
Thanks for the tickets but the reselling charges are actually disgusting and vile
Thanks. Looking forward to an easy parking experience. We're going straight from the airport to the game.
Quick and easy! I cannot wait to be able to experience this live with my friend!
They did not indicate the price was in US dollar and I was charged more than I was expecting to may.
Easy but don't like the constant additional purchases that come up at the end of the process.
Todo bien hasta ahora, cuando sea el día del show daré mi reseña completa
I would like to have more customer service help. I am new to your service and did not understand at 1st if I was doing things correctly. I am not even sure if I signed up correctly to receive the tickets I ordered.
Waiting on my tickets still. So not sure how much confidence I can have
Nervous about receiving the tickets and when that will be and how I will receive them
I got tickets for BTR. Haven't sent the official ticket yet.
It Was Really easy to use and Simple To Understand. I would definitely use this again the next I Want to purchase tickets for a major event with friends or family.
Went to customer assistance chat and was denied cancel option.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members