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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The site was easy to utilize but the fees were very high. The follow up is good.
Great service. The tickets were in my Ticketmaster account within minutes.
I actally thought i was on ticket master when I purchase the tickets...almost cancelled until I realized they were delivered to ticketmaster
I have enjoyed the experience as I received my confirmation email very quick - Thank You!
Charlie
I was able to get the tickets I wanted, so far so good. Of course I would hope to avoid any fees, but it seem almost impossible to buy tickets for anything without paying a third party.
Very easy to navigate the site. Very enjoyable experience. Will definitely use this site again.
No hassle, easy to navigate the website was easy to navigate, and I had no problems processing my order
It would be nice to see the actual seats we are buying. So far I am happy with the process.
The service was above expectations.when I called the person was extremely knowledgeable
Just click and go
Although it would make me feel at ease not to have to wait for the tickets to take so long
Very easy! I purchased the tickets and received them very shortly after
Went just fine, I'm writing more because it's forcing me to.
It was a very easy process and I didn't encounter any problems.
In addition, automatically checking the "protect my tickets" option is kinda... not cool as well
You make it so hard to download tickets from one device to another!
Fast and east quick delivery of tickets no issues. Great experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members