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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had a very good experience so far. I can't wait for my show!
Okay and easy the only problem that I have at this point is I haven't received my tickets on the 19th so I will try to make contact today which is the 20th to find out where my ticket is
I had a great and easy experience buying tickets so far has been easy and customer service has been good
The seats were great and we had a fun time at the game, the process is easy, but surprised prices are in USD.
At least one email a day with unsolicited offers, often times the same offer several days in a row. Stop already!
Things went very smooth. It was an overall good experience.
The purchase was confirmed but the seller has shown that the tickets will not be transferred until one day before the event. That is months away. Why is the ticket transfer more immediate and timely?
Everything went well, and I don't have 50 characters of experience to tall about.
Got my email confirmation but not my tickets yet - maybe forthcoming?
Expensive fees, the ease of navigating the site was good but total fees and taxes were 50 percent of what the tickets cost.
I was worried at first with buying resell tickets but I received my tickets and now awaiting my event in April
The process is easy but I would prefer to have a paper copy of the tickets
Quick n easy.not much cheaper but couple dollars. And had seats that other ticket sells did not have.
Needed tickets, this worked. More fees than anticipated but that's the norm.
Easy site to use. Simple as most other sites to use. But this comment section is too much.
This was a very smooth and easy ticket purchase. Thank you for making this a good experience.
It was very easy to purchase our tickets and got great seats.
Convoluted, too many steps, involved Ticketmaster, confusing, never actually got tickets with barcodes. Got tickets, but fingers crossed they are valid and will give us entry. No guarantees at this moment, going on faith.
Not happy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members