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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Don't make me do a review in order to confirm I got my tickets. And you're over priced.
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In comparison to vendors like Ticketmaster, TicketsOnSale feels unreliable. There is no app to download & there is no way (that I can find) to create a login to the online site.
The email notifications are okay but not super informative.
Can't tell where the seats are at, and the timing out is to fast on the purchase process.
Good deal on good seats with no issues in between! Will be a repeat customer
I would like the customer service number! I do not see it anywhere on the confirmation! It shouldn't be so difficult to obtain something I've paid for!
I would like my tickets at the time I purchase them. This should not be an issue with electronic delivery.
I purchased GA tickets and the venue did not have GA available, so the Customer Service Rep. Found tickets for the same price I paid.
Very easy, much faster than the ticket giants. It's refreshing to see that someone finally figured out that nobody, AND THE ROCK MEANS NOBODY, likes going thru a hundred steps just to pay a $60 fee.
It was an easy purchase with no hiccups. There was nothing that needed changed
I looked up "Freeman Stage" and your site came up first. You charged exorbitant fees. I tried to cancel the tickets and you would not let me.
Directions easy to understand and it was also purchase tickets.
Once we decided to go to this concert, it was quick and easy to get tickets in our price range.
Was very easy to purchase, select seating. Very fast on ticket transfer very impressed.
It's was great last time also. Fast and easy service. Prices were good also.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members