On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy transaction and good communication. Look forward to buying tickets here again.
Easy to use. They seem to be staying in contact with me. So far I would use this site again.
Very easy to use and fast getting my order processed, overall very happy with the outcome can't wait for the concert!
Great deal on the tickets and it was very easy to use would do it agin ………………………………………………..
Yes I received my confirmation email and now this email for the third time. How about sending me my ticket
Easy easy easy easy easy easy easy easy easy easy easy easy easy easy
Streamline and efficient however your prices are a little steap I feel however like I have no choice but use this ticket master.
Tickets were very expensive, high service charges, won't make the same mistake again
TODO MUY BIEN, pense que iba a ser mas complicado pero sinceramente fue muy facil
Easy access no complications! My experience was very great and I would definitely buy and recommend again!
Difficult process with many site jumps but excellent tickets. People were sitting in our seats when we arrived so we sat in Row L 4 15 & 16. Our family paid $20 for each ticket at Row L 4 13 & 14 so we paid more than twice their price. Great game, great seats… all worked out but in future we'll ask family to buy tickets at the arena.
I am nervous about having to wait till days before event to get tickets emailed
This website is a scam and never delivered me a ticket. Do not buy from here
Fees are too high yall are ripping us off. Otherwise it was fine I guess
Easy transaction. Everything came out well. Got my tailgate parking spot. Woo hoo
Easy to navigate, quick processing. Website was informative and helpful specially when choosing the seats
So far so good, havent gotten the tickets yet, but I trust everything will go good
Solved myself, was not appropriately addressed to the extent I'd expect
I saw Tim McGraw in Vancouver. It was an awesome concert. I have seen him many times
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members