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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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They confirm but I haven't gotten the ticket on my phone. Was having problem with getting the confirmations to imput> So I don;t think I have everthing I need yet. Can someone give a call or email or text with update. My # is *******840.
My husband ordered these tickets ( wrong date) by mistake in the morning so I tried to cancel them that afternoon and was told we could not. Seems very unreasonable to me.
Much easier to avoid the middleman and avoid the uncertainty of waiting.
I'd like to see my event on the AXS App. Hoping there are no issues with ticket delivery.
While I received my order, I had selected Pay Installments at checkout and was charged full price. Even though I contacted customer service within a minute of ordering, they could not help me.
Fast and good price, i received my tickets in a short time, would recommend
On my phone, I ordered 2 tickets, jumped thru all the hoops, did not "refresh," but the app kicked me off as my "cart has expired"! I'll tell my friends that TOS is a POS! You stink, POS!
It didn't support refund, and the tickets' price on this website is too expensive
Tickets and follow up emails were fine. However, a ticket for $ 66.00 ended up costing $ 92.00 with tax and charges from you. This seemed a bit excessive.
Purchasing and obtaining my tickets were a very simple, easy procedure that was expedited quickly at the box office for me when I was unable to retrieve my original email on my new device. The attendant was prompt and professional to make sure I was able to download and retrieve on my new device.
Amazing experience!
Good. It all went Well. Only had thing I had to put a phone number that it's not mine. I'm argentinian and I never got the code to verify my number.
Hate being forced into doing stupid surveys make a skip button available
100% will not order tickets anywhere else! App is very easy to use and straight forward
Too expensive, end up paying a total of $190 for two tickets and when I received the ticket is showing $59 each, so I paid $70 for the online service.
I don't need several emails confirming, then telling me my tickets are processing, then offering me places to stay, then asking if I got my confirmation. Honestly, I just want to receive the tickets I purchased - which I have not received yet - and not be asked all the time how my experience went!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members