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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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There are no issues with purging tickets. It was fast and inconvenient.
Lesson learned, take a screen shot upon purchasing your tickets. I only wrote them down and what was disclosed didn't add up to what was charged. I just assumed it did, until after I purchased the tickets and called for clarification.
I hope i get my tickets at least a week before the concert. I purchased them online. I had no problems purchasing them.
Easy and fast transaction! Received my online tickets on the day I booked! Thank you!
I check it out status on regular basis. Information received is good enough at this statement
Decent experience didn't have to reach out for any service assistance, hopefully I get my tickets on time
Once I get my tickets that might change but there's a lot of money down for me to not have tickets yet
It was fast and easy to purchase the tickets, but just remember to check to see if the sale is in canadian or US funds.
I ordered my tickets on 3/18 I got my confirmation two days later simple easy process
Horrible can't say anything more than horrible, horrible, horrible. You have to write at least 50 words to complete the survey
I feel the sales process was easy but your explanation of when the tickets will actually be received could be improved. I understand there will be another email but the confirmation says the tickets would be made available from the customer immediately (March 18th) but I still have not been notified.
Great experience! We had a blast at the Simmons arena and we will use this again to get tickets if we need them
Quick, easy, and CHEAP! Found a great selection of seats at varying price points. Picked thee ones I wanted and ordered. Easy purchasing process.
When placing the order I didn't not see that the tickets would not be sent automatically
It was some what easy but has some issues locating my ticket.
Went well excited to receive my tickets and enjoy the concert
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members