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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Disliked all the hurry up and get the extra up sale prompts. I noted this on a few other sites.
Was not aware it was a sellers site until after I purchased. Now I am worried I won't receive my tickets.
Good experience buying tickets with this company! But in my opinion you release the tickets truly close to the event
It's really annoying like how many emails do I need to give away money
It was good enough and easy to navigate throughout the whole process
It was OK, I guess... your fees are too high, and you should quote prices for Canadian events in $CAD
This request for feedback is incredibly annoying. And now I'm supposed to write at minimum 50 characters to confirm my ticket purchase? You guys need to get rid of this.
Way too many advertisements and follow up emails. Purchased pages are bloated with other offers and makes the website an irritating mess.
Was a very easy fluid transaction... hope the tickets come to me just as easy
Process was straightforward and easy to follow. Tickets were delivered quickly electronically and easy to transfer to Apple Wallet etc.
Why do i have to type a review. Everything was fine thank you!
Still waiting for tickets to be available for transfer to my wallet. Ticket shows a time clock ticking down….
The high service fees were in fine print and not noticed until checkout.
The process was very easy and everything was so easy to understand. The delivery was done same day. It's nice to see a process designed so well.
I´m worried about the game, I will fly from Brazil on next sunday anda did´t received my tickets yet.
It worked I'm happy no problems had a get experience will use service again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members