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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I received an email the same day I purchased the ticket for parking saying I will not receive the ticket until the day before the event. That makes me nervous.
I thought that I was buying thru Ticketmaster, then learned that I would just be receiving the tickets from Ticketmaster. When I looked up the actual event, I found that they had doubled the price. Very misleading.
This is a simple format for ordering tickets! I will use TicketsOnSale for my future event purchases!
I appreciate that I didn't have to register like with those other guys.
Great fast very professional would recommend to anyone who is interested in buying a ticket to see him
It was easy to order. I hope rest of experience is just as good since my ticket purchase is for May concert.
Still haven't received my ticket, just the confirmation email that my order was received.
Buying tickets was convenient and a good experience. Looking forward to the day of the meet.
Less steps tickets should be issued upon payment, waiting for tickets a few weeks before the venue is absurd in this day and age with the technology we have
I was able to get my tickets quickly with little to no issues, but after I went looking for pictures of the venue, I was seeing tickets basically the same as mine for half the price.
I placed my first order and it didn't t go through. Ended up costing me $25 more in fees after calling to confirm my oder was completed
No option for military/veteran discount… AND I was hit by several Pop-screens declaring I'd won money for buying on super. Com, and more. Ugh!
A little leary about having to wait for tickets to arrive. Hoping they come sooner
No thank you I am fine without submitting a review as I did not realize this was a third-party vendor, and I did not realize that it would be so difficult to make changes to an existing reservation as well as as the price difference
When I tried to buy tickets for a special performance at Tanglewood this coming summer, there were no tickets available. However, I was able to secure two pretty good seats at TOS. The price of the seats was considerably higher than I was used to paying at Tanglewood. However, I felt it was worth it given the special nature of the program.
Always an easy process! Better than dealing with TM, or other resale services!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members