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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Bought tickets and it was a good experience. Can't wait to see them in concert
All emails go to Junk/Spam folder and no option to cancel tickets
I haven't gone into the show yet but the delivery of the tickets was fast and hopefully they work hahahaha
Charged me more than other ways to reserve a parking space and refuse to give me a refund.
Easy to use platform. So far no issues. I have yet to use the ticket but as of now, all good.
Great experience. I will definitely recommend this service to others.
Stop with the dang pop-ups……………………………………………………………………….
I purchased a parking pass for a Rangers game. Then found out I did not need one and emailed them immediately. They would not refund my money. Said I would have to sell them to get my money back. I never actually had the tickets. Only confirmation I had purchased the tickets. Use Stub Hub instead.
I received my tickets in minutes. Website was very straight forward and easy to use.
This was very fast and simple and my tickets were delivered quickly.
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I was able to purchase tix to a Sold Out Show. I have my confirmation email and have been told my tickets will be transferred a couple weeks prior to the concert. I will say that the added processing fees, associated whenever you purchase any concert tix, were a little high but I found the ease of the transaction worth it and the fact that I was able to get the tickets a huge plus!
Website was easy to use and convenient. I would highly recommend purchasing here.
Easy………………………………………………………………………………………………………….:::::::;;
I HAVE NOT LOCATED MY TICKETS FOR MAY 2 2025 PLEASE CALL *******962. I NEED HELP WITH MY TICKETS LOCATING THEM. THANKS. WHEN WILL I RECEIVED THE TICKET INFORMATION
I was a little disappointed I didn't see it was US dollars but I think it was well worth it to buy it. I'll go my wonderful girlfriend. We'll have a great time. Thank you.
Talk about a fast service! The options were quick to find and even though it cost a lot more I feel confident in my purchase
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members