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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very good service. So far no complaints. Hopefully easy from here on out as well.
Great seats... Great service Looking forward to making another memory!
A little anxious as I have not received tickets yet. Worried that this is not a legit ticket seller.
Customer service was able to resolve a very disturbing situation
I am puzzled as to why I don't have a ticket yet, and many emails asking whether I received confirmation that I ordered a ticket.
Why make us wait until almost the day of to send us the tickets?
I purcased tickets for Tom Segura. Payment made. Received a confirmation email. Was asked if i received the confirmation, but was not asked for the cinfirmation #. I still have no tickets.
Great experience. Very easy to purchase my tickets and to download them to my phone.
Easy to use and convenient. Bought parking passes 1/2 hour before game and received 15 minutes later right when we got to the venue!
Best experience ever. I'm very happy with my purchase and I will be doing business again with you all.
Rascal Flatts tickets you get the confirmation email but not the tickets
Purchasing was easy but the tickets have not arrived 6 days before the event
I thought I was buying directly from the venue. I did not realize I was buying from a third person. I received a confirmation email but have not received my tickets so I called customer service to ensure I wasn't being scammed.
I have received 2 emails about confirmation. No tickets yet delivered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members