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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,022 reviews

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Texas
1 review
0 helpful votes
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Great
April 17, 2025

Super easy to use and super fast as well. Recommended and will be used later on

Date of experience: April 7, 2025
Ohio
1 review
0 helpful votes
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I ordered tickets with no issue
April 17, 2025

I ordered my tickets in the section I wanted and got confirmed

Date of experience: April 7, 2025
Texas
1 review
0 helpful votes
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Good
April 17, 2025

Pretty good. I've never used this service for buying tickets.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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All goo
April 17, 2025

Everything went fine with the sale and transfer. No complaints

Date of experience: April 7, 2025
Oklahoma
1 review
0 helpful votes
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Cant sell if I'd like to until they are sent on september, or any time at all before then in case of emergency

Date of experience: April 7, 2025
Alabama
1 review
0 helpful votes
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Fooled
April 17, 2025

I will know more if I actually get into the game. My experience has always been going on the blue wahoo website. I didn't realize I wasn't there until later. So if I get the tickets and the experience is as good as all the others, I will be fine.

Date of experience: April 7, 2025
Oklahoma
1 review
0 helpful votes
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Not received my tickets yet.
April 17, 2025

Still waiting for the seller to send my tickets over. Maybe I'm being impatient but most other ticket seller ls I've ordered from would have sent them by now.

Date of experience: April 6, 2025
Mexico
1 review
0 helpful votes
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Easy purchase.
April 17, 2025

All good. It was easy to acquire the tickets I needed. The opinions were easy to review and choose from!

Date of experience: April 6, 2025
Arizona
1 review
0 helpful votes
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Always great and quick service
April 17, 2025

I always have a good experience every time I use ticket master!

Date of experience: April 6, 2025
Canada
1 review
0 helpful votes
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Great service
April 17, 2025

Quick and easy step by step to order entertainment tickets. I recommend ordering from tickets on sale

Date of experience: April 6, 2025
Missouri
2 reviews
0 helpful votes
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Frustration
April 17, 2025

I got the tickets barely 24 hrs before the concert. I marked the email with a star so I could show them at the theatre. But at the theatre, it took more than 15 minutes searching my phone before I could retrieve the tickets.

Date of experience: April 6, 2025
Peru
1 review
0 helpful votes
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Good experience
April 17, 2025

It was easy, I recommend to fix sending messages to cell phones outside of U S because I tried and it doesn't work

Date of experience: April 6, 2025
Wisconsin
1 review
0 helpful votes
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Mumford & sons
April 17, 2025

Easy to order. Received tickets quickly with great follow up! I'm so pleased!

Date of experience: April 6, 2025
Louisiana
1 review
0 helpful votes
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It's was okay.
April 17, 2025

I don't remember it was good I got them so all good! Can't wait this Wed tampa!

Date of experience: April 6, 2025
Canada
1 review
0 helpful votes
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Currency
April 17, 2025

It isn't clear in which currency the transaction is. It is indicated at the end only. All along i thought I was ordering in Canadian dollars, it's only when I checked my credit card statement that I realized the difference.

Date of experience: April 3, 2025
Georgia
1 review
0 helpful votes
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Confusing
April 17, 2025

I thought I was ordering directly from the venue. I'm nervous about receiving my tickets

Date of experience: April 13, 2025
California
1 review
0 helpful votes
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Simple!
April 17, 2025

App was very easy to use and the follow up email was immediate.

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Great
April 17, 2025

Thank you... we look forward to this trip and this concert... 👍

Date of experience: April 12, 2025
North Carolina
1 review
0 helpful votes
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I had a good experience today concerning my purchase. Crystal at customer service was very efficient.

Date of experience: April 10, 2025
Michigan
1 review
0 helpful votes
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Easy to navigate
April 17, 2025

Simple! First time using this app and I know I'll be back!,...

Date of experience: April 13, 2025