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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy direct and effortless process.
Confirmation comes instantly to your email and by downloading the headout up tickets are ready.
Not a hassle, just expensive fees. It compares to every other online ticket counter.
I am not a person that uses the internet, but this was a super easy experience!
Thank You.
Bought tix to an event in November. It's currently April. Confirmation email says my tix will be delivered the day before the show. Not understanding why it takes 7 months to get them. Friends bought for same show on another platform and already have their tix.
I bought tickets. Bada bing bada boom. It's not rocket science
My experience was very simple and easy! No problems were encountered.
I am a first-time user of the site and found it easy to use (once I recovered from the sticker shock).
I thought the 29 dollar tickets were a good deal but when the final price was 149 dollars I was confused and thought it was ridiculous to pay that much extra
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members